Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Charles Boamah

Barrie,ON

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Melcom, Ghana
Kumasi, ON
06.2020 - 03.2024
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Assessed customer needs to provide assistance and information on product features.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Received and displayed product shipments on store retail shelves upon delivery.

Sales Associate

KFC, Ghana
Kumasi, Ashanti
05.2019 - 04.2020
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Greeted customers and provided exceptional customer service.
  • Recommended, selected and located merchandise based on customer desires.
  • Maintained records related to sales for store management.

Customer Service Representative (INTENSHIP)

MTN, Ghana
Kumasi, Ashanti
01.2018 - 06.2018
  • Handle all inquiries and requests of customers and ensure resolution as well as inform customers of status of their complaint.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Educating customers on the company product and services
  • Maintain a positive attitude and calmly respond to customers’ complaints

Education

Bachelor of Science - Accounting And Finance

University of Education
Kumasi
08-2020

BBA - Business Administration

Georgian College of Applied Arts And Technology
Barrie, ON

Skills

  • Inventory Control
  • Sales Development
  • Payment Processing
  • Contract Preparation
  • Retail loss prevention
  • Sales expertise
  • Customer Service

Certification

  • Certificate in Information Technology.

References

References available upon request.

Timeline

Sales Associate

Melcom, Ghana
06.2020 - 03.2024

Sales Associate

KFC, Ghana
05.2019 - 04.2020

Customer Service Representative (INTENSHIP)

MTN, Ghana
01.2018 - 06.2018

Bachelor of Science - Accounting And Finance

University of Education

BBA - Business Administration

Georgian College of Applied Arts And Technology

Similar Profiles

CREATE PROFILE
Charles Boamah