Charles-Alexandre Lafontaine
Montréal,Québec
Summary
I am a punctual and hardworking. My work ethic is complimented by my customer service because of my proficiency in French and English, my ability to learn quickly and my attitude with clients. I also have a vast experience in merchandise facing. I am a social person who is looking for a friendly and long term job environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Spots-Experts & Atmosphère
09.2021 - 07.2023
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Create a comfortable environment for the customers.
- Manage returns, exchanges and refunds in accordance with store policy.
- Learn about specific products to better inform the customers.
- Have customer service calls everyday
Camp Counselor
Municipality Of LaPêche
05.2021 - 09.2021
- Worked with children mainly 5-8 years old.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Assistant
Baastel
05.2019 - 08.2019
- Create activities for the staff.
- Would answer calls and, when necessary, relay them.
- Helped develop data bases in Excel.
- Worked as a helping hand for tasks around the office.
Education
Bachelor of Arts - History & International Development
University of Ottawa
Ottawa, ONBachelor of Arts And Sciences - Sociology
Univesité De Montréal
Montréal05.2025
Skills
- Adaptable Customer Service
- Teamwork and Collaboration
- Time Management
- Completely Bilingual
- Experience with Complicated and Technical Merchandise
- Attention to Detail, Customer Expectations and Customer Needs
- Punctual
- Used to Train other Colleagues
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Sales Associate
Spots-Experts & Atmosphère
09.2021 - 07.2023
Camp Counselor
Municipality Of LaPêche
05.2021 - 09.2021
Assistant
Baastel
05.2019 - 08.2019
Bachelor of Arts - History & International Development
University of Ottawa
Bachelor of Arts And Sciences - Sociology
Univesité De Montréal
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