Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic
Charles Aigbe

Charles Aigbe

Product Owner|| Product Manager || Scrum Master || Business Analyst
Calgary,Alberta

Summary

I am a highly experienced and results focused Product Manager with a stellar track record of accelerating growth, and delivering successful business systems and technology solutions for Telecommunications, Retail Sales Operations, Software Development & Digital Financial Services Organizations. I am a skilled communicator and collaborator, able to forge strong working relationships with key stakeholders and internal team members to promote cohesion and enhance capacity.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Product Manager

Questrade Financial Group
07.2021 - Current
  • Collaborated with 200 vendors and partners to develop product plans to improve financial platform integrating many APIs and different technologies together.
  • Monitored and assessed the continual usage and adoption of product and provided recommendations on policies and products that enhance our offering.
  • helped ideate, design, develop, implement and manage the expansion of Questrade’s Insurance solutions and ancillary solutions and features over time
  • Experience with initiating, planning, scheduling, estimating, forecasting, coordinating, controlling, managing, and delivering IT projects
  • Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Participated in defining and breaking down product roadmap for our financial platforms and internal systems.

Product Owner

TouchBistro
12.2019 - 06.2021
  • Engaged and partnered with key organizational stakeholders to support common understanding of Product vision across the company.
  • Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
  • Participated and lead customer-facing communication, reporting on Sprint progress, burn down, velocity, and story points
  • Created and maintained detailed backlogs, roadmaps and release plans for launching product updates to customers.
  • Responsible for business results of growth initiatives, including accurate and timely reporting of KPIs.
  • Created and maintained detailed backlogs, roadmaps and release plans for launching product updates to customers.

Product Manager

TELUS Communications
02.2018 - 11.2019
  • Work collaboratively with our stakeholder business units to identify and prioritize strategic and tactical initiatives and solutions that have the potential to create competitive advantage
  • • Increased product awareness and sales up to 75% through effective product marketing campaigns.
  • Serve as a subject matter expert and the liaison between technical and nontechnical personnel
  • Manage the full end-to-end enablement of new products and/or services, from concept through to design, development, testing and launch

Education

Bachelor of Science - Civil Engineering

Lakehead University
Thunder Bay, ON
08.2017

Skills

  • Software as a service (SAAS)
  • Scaled Agile Framework (SAFe)
  • Cost Control
  • Forecasting
  • Business Intelligence
  • Risk Management
  • User Stories
  • Product Roadmaps
  • Problem Solving
  • SQL, Tableau, Python

Accomplishments


  • Achieved a 92% stakeholder satisfaction approval ratting on new builds, surpassing team goal by 12%
  • Implemented cost-saving initiatives and productivity tools to daily scrums and retrospectives boosting productivity by 15% percent

Certification

  • CPM - Certified Product Manager
  • CSM - Certified Scrum Master
  • PMI Agile Certified Practitioner (PMIACP)

Timeline

Product Manager

Questrade Financial Group
07.2021 - Current

Product Owner

TouchBistro
12.2019 - 06.2021

Product Manager

TELUS Communications
02.2018 - 11.2019

Bachelor of Science - Civil Engineering

Lakehead University
Charles AigbeProduct Owner|| Product Manager || Scrum Master || Business Analyst