Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Charles Agongo

Toronto,ON

Summary

Hardworking employee with customer service, multitasking, and time management abilities devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Sales Representative

GeneX
Vaughan, Ontario
01.2025 - 08.2025
  • Developed strong relationships with clients to understand their needs.
  • Collaborated with team members to strategize sales approaches.
  • Managed customer inquiries and resolved issues promptly.
  • Prepared detailed reports on sales activities and client feedback.

National Service Person

National Petroleum Authority
Zaare, Bolgatanga
11.2023 - 12.2024
  • Engaged with volunteers to facilitate training sessions and workshops.
  • Maintained records of participation and program effectiveness for reporting purposes.
  • Provided administrative support such as filing documents or creating presentations related to upcoming initiatives.
  • Created reports for senior management on project outcomes and successes.
  • Collaborated with other departments within the organisation in order to ensure successful implementation of new policies or procedures.
  • Provided support and guidance to new members of the national service team.
  • Supported administrative tasks, including scheduling and documentation management.
  • Developed relationships with other organisations working towards similar goals as part of the national service program.

Manager

Get Rich
Atulbabisi, Bolgatanga
02.2021 - 10.2023
  • Managed team operations to ensure efficient workflow and task completion.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.

Education

Bachelor of Science - Biochemistry

Kwame Nkrumah School of Science And Technology
Ghana, Kumasi
11-2024

Skills

  • Critical thinking
  • Fast learner
  • Time management
  • Team collaboration
  • Friendly, positive attitude
  • Organizational skills
  • Customer relations
  • Public speaking
  • Multitasking
  • Recordkeeping
  • Communication
  • Team management
  • Teamwork and collaboration
  • Effective communication

Affiliations

I have a passion for basketball so I understand the desires of athletes comfortability and efficiency first hand and how to meet those needs.

Accomplishments

  • I lead my thesis project team in the final year of my degrees program.
  • I captained a soccer team back home in Ghana

Languages

English
Professional

Timeline

Sales Representative

GeneX
01.2025 - 08.2025

National Service Person

National Petroleum Authority
11.2023 - 12.2024

Manager

Get Rich
02.2021 - 10.2023

Bachelor of Science - Biochemistry

Kwame Nkrumah School of Science And Technology

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Charles Agongo