Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Charlene Roy

Ottawa,ON

Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Uber Eats
07.2020 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Delivery Driver/ Prep

Boston Pizza
09.2017 - 07.2020
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Cleaner

Green Acres
09.2015 - 09.2017
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Managed inventory levels of cleaning supplies efficiently while minimizing costs through strategic purchasing decisions.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Education

Developmental Services Worker Program, Algonquin College (Year 1) -

Algonquin College
Ottawa, ON

Graduated 12th grade -

TR Leger School of Adult, Alternative and Continuing Education

Skills

  • Attention to Detail
  • Time Management Skills
  • Detail oriented
  • Punctual and Reliable
  • Positive Attitude
  • Customer Service

References

Available upon request

Languages

French
Native or Bilingual
Spanish
Limited Working
Russian
Limited Working

Timeline

Delivery Driver

Uber Eats
07.2020 - Current

Delivery Driver/ Prep

Boston Pizza
09.2017 - 07.2020

Cleaner

Green Acres
09.2015 - 09.2017

Developmental Services Worker Program, Algonquin College (Year 1) -

Algonquin College

Graduated 12th grade -

TR Leger School of Adult, Alternative and Continuing Education

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Charlene Roy