Charlene Marchtaler
Three Hills
Summary
Demonstrated expertise in enhancing customer satisfaction and streamlining workflows, contributing to operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Cashier,sales Personnel
The Metropolitan
- Greeted customers and promptly addressed needs upon store entry.
- Assisted customers in identifying needs to enhance satisfaction.
- Operated cash register with high accuracy for all transactions.
- Maintained balanced cash drawer, ensuring precise financial records.
- Restocked and organized merchandise, optimizing front lane displays.
- Built relationships with customers to encourage repeat business.
- Counted cash drawers at shift start and end to ensure accuracy.
- Answered inquiries regarding store policies and resolved transaction issues.
Lead Hand , Food Production Worker
Trochu Meats
Trochu, AB
06.2008 - 06.2024
Lead Hand, Food Production Worker
Trochu Meats
Trochu, AB
06.2008 - 06.2024
- Coordinated team tasks to complete projects on time and within budget constraints.
- Boosted overall productivity by providing hands-on training and guidance to junior team members.
- Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
- Optimized workflows with effective communication among team members, resulting in higher quality output.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Operated food production equipment safely and responsibly for quality output.
- Operated various food processing equipment, contributing to seamless production flow and high-quality end products.
- Ensured compliance with local health regulations while handling raw materials such as meat or produce during the manufacturing process.
Food Production Worker, Night Shift Supervisor
El Moloinos
Calgary, AB
10.1990 - 05.1998
- Executed safe operation of food production equipment, ensuring high-quality results.
- Packaged and assembled food items securely, meeting company regulations.
- Followed food handling and storage guidelines for maintaining hygiene.
- Boosted safety standards through effective sanitation practices and proper protective gear usage.
Education
Chestermere Jr. Sr. High School
Chestermere, AB05.1979
Skills
- Client support
- Integrity and work ethic
- Empathy and patience
- Cash handling expertise
- Dependability and punctuality
- Relationship management with customers
- Inventory replenishment
Languages
English
Elementary
Timeline
Lead Hand , Food Production Worker
Trochu Meats
06.2008 - 06.2024
Lead Hand, Food Production Worker
Trochu Meats
06.2008 - 06.2024
Food Production Worker, Night Shift Supervisor
El Moloinos
10.1990 - 05.1998
Cashier,sales Personnel
The Metropolitan
Chestermere Jr. Sr. High School