Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Charlene Lanktree

New Liskeard,ON

Summary


Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Manager

Tim Hortons
01.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Team Member/ Baker

Tim Hortons
05.2007 - 12.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurate93
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

High School Diploma -

Northern Secondary School
Sturgeon Falls, ON
06-1994

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Staff management
  • Shift scheduling

Languages

English
Native or Bilingual

Certification

  • Food Safety

Timeline

Manager

Tim Hortons
01.2022 - Current

Team Member/ Baker

Tim Hortons
05.2007 - 12.2021

High School Diploma -

Northern Secondary School
Charlene Lanktree