Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Interests
Timeline
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Charlene Lachance

Saskatoon,SK

Summary

Dedicated professional with a strong work ethic and exceptional customer service skills, honed at Winners & HomeSense. Proven ability to enhance product quality and maintain cleanliness, ensuring a safe shopping environment. Recognized for effective stock rotation and fostering customer loyalty through positive interactions and efficient service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Produce Clerk

No Frills
05.2021 - 09.2021
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Facilitated smooth operations during shift changes by effectively communicating tasks completed or pending with incoming staff members.

Cafeteria Worker

WesCare Professional Services
03.2020 - 07.2020
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Made sure bathrooms were cleaned and stocked of tissue rolls and paper towels. Soap was always full and made sure to use the wet floor stands as needed to prevent injuries.
  • I sanitized doors, washed windows and swept/mopped where it was needed.
  • I made sure to greet anyone who said Hello and made sure to answer all or any questions and requests.
  • I made sure to take out all trash at closing times and report anything to my boss about needing to restock.


Retail Sales Associate

Winners & HomeSense
02.2013 - 03.2015
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Worked as jewelery, warehouse and sales assoicate and loss prevention team as well as fitting rooms.

Education

High School Diploma -

Carlton Comprehensive Highschool
Prince Albert, SK
06-2018

Skills

  • Strong work ethic
  • Customer service
  • Positive attitude
  • Stock rotation
  • Packaging and labeling
  • Cleaning and sanitation

Accomplishments

  • Trained and mentored [number] employees.

Languages

English
Full Professional

Certification

  • [Area of certification], [Company Name] - [Timeframe]

Interests

  • Electronics and Circuit Building
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Graphic Design
  • Crafting and DIY Projects
  • Exploring various forms of art, such as [activity 1], [activity 2], and [activity 3], to nurture creativity and personal growth
  • Experimenting with different creative mediums, like [medium 1], [medium 2], and [medium 3], to expand skills and techniques

Timeline

Produce Clerk

No Frills
05.2021 - 09.2021

Cafeteria Worker

WesCare Professional Services
03.2020 - 07.2020

Retail Sales Associate

Winners & HomeSense
02.2013 - 03.2015

High School Diploma -

Carlton Comprehensive Highschool

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Charlene Lachance