Charlene Huckaba
Stockton
Summary
Dedicated Delivery Driver with a proven track record of timely deliveries and exceptional customer service.
Dynamic Sales Associate skilled in building customer relationships and exceeding sales targets in fast-paced retail environments. Detail-oriented Cashier with experience in handling transactions accurately and providing excellent customer support.
Adaptable delivery driver with a strong focus on customer satisfaction and effective communication. Proven ability to handle cash transactions accurately while ensuring safe and efficient product delivery. Aiming to enhance customer experiences through reliability and attention to detail.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
10
10
years of professional experience
37
37
years of post-secondary education
Work History
Delivery Driver
Edible Arrangements
Stockton
01.2023 - 09.2025
- Delivered fresh arrangements to customers promptly and efficiently.
- Ensured safe handling of products during transportation and delivery.
- Communicated with customers to confirm delivery details and preferences.
- Maintained cleanliness and organization of delivery vehicle at all times.
- Followed routing instructions to navigate efficiently to delivery locations.
- Collaborated with team members to coordinate delivery schedules effectively.
- Handled merchandise in accordance with product handling standards.
- Adhered to all applicable traffic laws while driving delivery vehicle.
Host
BJ's Restaurant and Brewhouse
Stockton
04.2021 - 04.2023
- Welcomed guests and ensured positive first impressions at the restaurant entrance.
- Managed reservations and organized seating charts for efficient table turnover.
- Assisted in training new hosts on customer service standards and procedures.
- Communicated with servers to coordinate timely guest seating and dining experiences.
- Maintained cleanliness and organization of the host stand and waiting area.
- Handled guest inquiries and provided information about menu offerings and specials.
- Monitored wait times and communicated updates to guests during busy periods.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Provided customers with accurate wait times and monitored waiting list.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Assisted servers in seating guests by escorting them to their tables.
Cashier
Rite Aid
Stockton
09.2020 - 04.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily transactions.
- Assisted customers with product inquiries and provided recommendations.
- Stocked shelves and organized merchandise for easy access.
- Ensured store cleanliness and adhered to safety standards.
- Trained new cashiers on operational procedures and customer service techniques.
- Resolved customer complaints promptly to enhance satisfaction.
- Collaborated with team members to improve workflow efficiency.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Crew Member
McDonalds
Stockton
09.2015 - 04.2020
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with orders, ensuring a positive dining experience.
- Handled cash transactions accurately at the register and managed inventory.
- Responded promptly to customer inquiries and resolved issues effectively.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Took orders from patrons and input selections into store computer system.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Presented orders to guests within anticipated service times.
Education
BASIC -
Liberty High
LODI, CA 05.1989 - 12.2025
LIBERTY HIGH
Skills
- Customer service
- Effective communication
- Cash handling
- Adaptability and flexibility
- Stocking and inventory
- Positive attitude
- Package scanning
- GPS navigation
- Current CDL license
- Shipping and packaging
- Register operation
- Payment processing
- Product knowledge expertise
- Patience and empathy
- Front-end organization
- Merchandise display
- Order processing
- Customer engagement
- Product restocking
- Order fulfillment
- POS system operation
- Workplace safety compliance
- Cash handling accuracy
- Sales promotion
- Customer assistance
Timeline
Delivery Driver
Edible Arrangements
01.2023 - 09.2025
Host
BJ's Restaurant and Brewhouse
04.2021 - 04.2023
Cashier
Rite Aid
09.2020 - 04.2022
Crew Member
McDonalds
09.2015 - 04.2020
BASIC -
Liberty High
05.1989 - 12.2025
LIBERTY HIGH