Charlene Dobbs
Mill Valley,CA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
When I first started at Whole Foods MLV I never thought that choice would be life changing. My background in design, organization, event planning and retail allowed me to express my creative side while building sales growth as well as a communicative and positive environment. After a few months I was offered to be the back-up receiver filling in for vacations as needed further enriching my knowledge of store operations. When the opportunity for the ATL position arrived i while serving as the Green Mission Ambassador. With the support of the leadership team I learned the necessary skills to advance as the Whole Body Team Leader. The experience of teaching others, learning, creating a welcoming environment for shoppers has been a gift. Being transferred to BLD after the MLV store closure provided me with more opportunities in communication, team integration and following the order procedures established by WFM bringing the team into green metrics.
Overview
4
4
years of professional experience
Work History
Blithedale BLD
Whole Body ATL
Mill Valley, CA
09.2025 - Current
- Began following the SOP for ordering flipping metrics to green
- Strategic merchandising providing a fun shoppable environment.
- Introduced a system for storing & organizing promo items for a better flow on changeout
Steven’s Creek WFM
09.2025 - 09.2025
- Spent a week as part of the reset team for the grand re-opening with focus on candle, oils, travel & lifestyles merchandising
Mill Valley (MLV Closure)
Whole body TL
Mill Valley
06.2024 - 09.2025
- Lead on Changeouts & Resets working with team ensuring all signage & tags are in place.
- Hired & trained both an ATL and an Order Writer
- Continuing training of ATL on weekly Schedules, Seasonal Event planning & metrics.
- Created a trusting culture within the team building a positive work environment
- Worked with the team to creating eye catching displays to inviting customers into the dept.
- Reduced backstock using in store sales building unit growth and reducing our shrink percentage
- Key Metrics::
KPI for 6/3/2024-6/1/2025
SOI Usage 97.57%
Cycle count compliance 96.36%
Controllable OOS% .16%
Green Mission Ambassador
Whole Body ATL
05.2023 - 06.2024
- Consistent following of SOP to support for Team Leader
- Order Writer on Fridays and as needed for dept support
- Monthly promo lead ensuring proper signage, tags and highlighted promo items are in place
- Weekly schedule writing & updating as needed working with Store Leadership ensuring store needs are being met
- Working alongside team on store procedures, display execution, creation of tags to empower them with the skills to do the job with confidence
- Weekly huddles with team for safety topics as well as weekly food safety walks for my department in addition to monthly cross audits of other departments as assigned
- Green Mission Ambassador- helping to educate & guide MLV Team on proper recycling, food waste & sustainability.
- KRM Sales- consistent in the top 10 in the region in both Unit Growth and YoY sales.
- 100% program execution
- QTR1 2025 ranked 31 in the OA from 62 the previous year
Back-up Receiver
Whole Body TM
10.2022 - 05.2023
- Creative Merchandising of new items, implementing monthly promos per the REP
- Checking & pulling expired products on a daily basis & inventory maintenance
- Assisting customers with their health & beauty needs
- Back-up Receiver- Intake of delivered products, adjusting and closing of all Purchase Orders using DVO & IRMA.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Blithedale BLD
Whole Body ATL
09.2025 - Current
Steven’s Creek WFM
09.2025 - 09.2025
Mill Valley (MLV Closure)
Whole body TL
06.2024 - 09.2025
Green Mission Ambassador
Whole Body ATL
05.2023 - 06.2024
Back-up Receiver
Whole Body TM
10.2022 - 05.2023