Charlene Conboy
Wasaga Beach,ON
Summary
Dynamic and detail-oriented professional with a strong work ethic, recognized for exceptional customer service. Proven ability to resolve issues and enhance guest experiences through active listening and effective problem resolution. Skilled in cash handling and team collaboration, ensuring operational efficiency and satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
MIDLAND GOLF AND COUNTRY CLUB
06.2025 - Current
- Manage cash register operations and effectively close out all member account.
- Build healthy relationships with the golf members of the country club.
- Engage with customers to promote daily specials, enhancing overall sales and satisfaction.
- Ensure cleanliness and tidiness of clubhouse.
- Attend and support all on going events.
Server
KAYTOO RESTAURANT & BAR
05.2025 - 08.2025
- Enhanced guest satisfaction by delivering exceptional customer service.
- Coordinated with kitchen staff to ensure timely and accurate food delivery.
- Maintained composure during peak hours, effectively managing high-pressure situations.
- Delivered attentive service during busy periods, fostering strong guest relationships.
Customer Service Specialist
TREMCO CPG
09.2023 - 09.2024
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Managed all U.S.A distributor accounts to ensure timely delivery of Nudura material.
- Utilized multi screens and phone systems while using CRM software.
- Collaborated with team members to streamline support processes for improved efficiency.
Education
GED - REAL ESTATE EDUCATION PROGRAM
Humber College
Toronto09-2022
High School Diploma -
Erin Dale Secondary School
Mississauga, ON06-2014
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Team collaboration
- Detail Oriented
- Active listening
- Problem resolution
- Administrative support
Languages
English
Certification
Smart Serve
G Class driver
Timeline
Server
MIDLAND GOLF AND COUNTRY CLUB
06.2025 - Current
Server
KAYTOO RESTAURANT & BAR
05.2025 - 08.2025
Customer Service Specialist
TREMCO CPG
09.2023 - 09.2024
GED - REAL ESTATE EDUCATION PROGRAM
Humber College
High School Diploma -
Erin Dale Secondary School