Summary
Overview
Work History
Skills
Timeline
Generic

Charlene Baker

Kamloops,BC

Summary

Diligent Security professional with 7 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.

Overview

11
11
years of professional experience

Work History

Security Officer

Allegiance 1
01.2019 - 01.2020
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Developed strong relationships with local community members to foster trust between organization''s security team and its neighbors.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.

Security Officer

GRIFFIN INVESTIGATION & SECURITY SERVICES
04.2017 - 04.2018
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Security Officer

Core Security Group
06.2009 - 06.2014
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Worked flexible hours across night, weekend, and holiday shifts.

Skills

  • Interpersonal Communication
  • Perimeter security
  • Document Preparation
  • Superior customer service
  • Emergency awareness
  • Coaching and Mentoring
  • Security Guard License
  • Multitasking Abilities
  • De-Escalation Techniques
  • Physical Stamina

Timeline

Security Officer

Allegiance 1
01.2019 - 01.2020

Security Officer

GRIFFIN INVESTIGATION & SECURITY SERVICES
04.2017 - 04.2018

Security Officer

Core Security Group
06.2009 - 06.2014
Charlene Baker