Charlee Makin

I enhanced customer satisfaction by efficiently preparing and serving high-quality beverages while maintaining a clean and organized workspace for optimal productivity and safety. I also streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

I trained new employees and delegated daily tasks and responsibilities. I would resolve customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction. A huge part was maintaining clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts. Delivering superior training and leadership to teams to boost performance and help team members achieve performance targets was crucial for making the worst space flow efficient.

I cultivated positive guest relations by managing information and orchestrating speedy seating. I also assigned patrons to tables suitable for needs and restaurant section rotation. I make sure every customer is satisfied along with the servers. I help servers by also helping buss their tables.

I sell a variety of items that include clothing and accessories. I package each item and ship it to the buyer through Depop. I also worked as a retail sales associate in Tilly's which is located in the mall.

I made snacks, changed diapers, played, put them down for naps, and made sure they were safe at all times.

I took the dogs on walks, fed them, played with them, and made sure they had a place to sleep/play.