Chariztelle Lozano
Vancouver,BC
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operational Associate
Rapid Retail Canada (Dashmart)
Vancouver
05.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Completed cycle counts and monthly inventory.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Barista
Starbucks
2795 E Hastings St, Vancouver
05.2023 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Retail Sales Associate
New Age Sport (Nike)
Metrotown
09.2022 - 05.2023
- Delivering the best possible service and attention to all consumers.
- Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning.
- Develop positive relationships with consumers and teammates.
- Be an active member of the store community by attending and supporting store events.
- Maintaining knowledge of various store departments and operating cash register for regular transactions, receiving duties, stock the floor, perform cleaning duties and build visual displays when necessary.
Education
Bachelor Of Science - Information Technology
STI College
Angeles City, Pampanga, Philippines09.2015
Skills
- Operational Efficiency
- Customer Service
- Verbal and written communication
- Workload prioritization
- Standard Operating Procedures
- Team Support
Languages
English
Elementary
Certification
- International School for Culinary Arts and Hotel Management Pampanga, Philippines - 2022 Flavors of Asia
Timeline
Operational Associate
Rapid Retail Canada (Dashmart)
05.2023 - Current
Barista
Starbucks
05.2023 - 08.2023
Retail Sales Associate
New Age Sport (Nike)
09.2022 - 05.2023
Bachelor Of Science - Information Technology
STI College
- International School for Culinary Arts and Hotel Management Pampanga, Philippines - 2022 Flavors of Asia