Charity Villaceran
Fort McMurray,AB
Summary
To seek and maintain full-time position as a Site administrative. With a background in accounting and administration. Knowledge in technology skills will help contribute in the company, obtaining (NHSA) certificate and (ATP) applied in these same skills to create reports, efficiently and manage data.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Guest Service Representative
Super 8 By Wyndham
11.2021 - 04.2022
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
Hotel Night Auditor
Microtel Inn & Suites By Wyndham
11.2019 - 10.2020
- Balanced hotel accounts and resolved discrepancies.
- Set up and entered financial data into spreadsheets using Microsoft Excel.
- Ensured accurate record-keeping by reviewing and verifying daily sales reports, cash deposits, and credit card transactions.
- Enhanced revenue accuracy by conducting nightly financial audits and reconciling discrepancies in transactions.
Pharmacy Assistant
Tamarack Pharmacy
07.2017 - 10.2018
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Education
2 Yr Business Admin/ 1 Yr Payroll & Accounting. - Business Accountancy
Prairie Western College
Calgary, AB06.2024
High School Diploma -
Holy Trinity High School
Fort McMurray, AB09.2017
Skills
Computer Skills
Financial Transactions
Data Entry
Documentation And Reporting
First Aid Training
Languages
English
Native or Bilingual
Certification
Licensed First Aid level C
Class 5 drivers license
Business admin 2 yr diploma
NHSA certification
CSTS
WHIMIS
CSO
Timeline
Guest Service Representative
Super 8 By Wyndham
11.2021 - 04.2022
Hotel Night Auditor
Microtel Inn & Suites By Wyndham
11.2019 - 10.2020
Pharmacy Assistant
Tamarack Pharmacy
07.2017 - 10.2018
2 Yr Business Admin/ 1 Yr Payroll & Accounting. - Business Accountancy
Prairie Western College
High School Diploma -
Holy Trinity High School