Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Charity Villaceran

Fort McMurray,AB

Summary

To seek and maintain full-time position as a Site administrative. With a background in accounting and administration. Knowledge in technology skills will help contribute in the company, obtaining (NHSA) certificate and (ATP) applied in these same skills to create reports, efficiently and manage data.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Guest Service Representative

Super 8 By Wyndham
11.2021 - 04.2022


  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.

Hotel Night Auditor

Microtel Inn & Suites By Wyndham
11.2019 - 10.2020
  • Balanced hotel accounts and resolved discrepancies.
  • Set up and entered financial data into spreadsheets using Microsoft Excel.
  • Ensured accurate record-keeping by reviewing and verifying daily sales reports, cash deposits, and credit card transactions.
  • Enhanced revenue accuracy by conducting nightly financial audits and reconciling discrepancies in transactions.

Pharmacy Assistant

Tamarack Pharmacy
07.2017 - 10.2018
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

Education

2 Yr Business Admin/ 1 Yr Payroll & Accounting. - Business Accountancy

Prairie Western College
Calgary, AB
06.2024

High School Diploma -

Holy Trinity High School
Fort McMurray, AB
09.2017

Skills

    Computer Skills

    Financial Transactions

    Data Entry

    Documentation And Reporting

    First Aid Training

Languages

English
Native or Bilingual

Certification

Licensed First Aid level C

Class 5 drivers license

Business admin 2 yr diploma

NHSA certification

CSTS

WHIMIS

CSO

Timeline

Guest Service Representative

Super 8 By Wyndham
11.2021 - 04.2022

Hotel Night Auditor

Microtel Inn & Suites By Wyndham
11.2019 - 10.2020

Pharmacy Assistant

Tamarack Pharmacy
07.2017 - 10.2018

2 Yr Business Admin/ 1 Yr Payroll & Accounting. - Business Accountancy

Prairie Western College

High School Diploma -

Holy Trinity High School

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Charity Villaceran