CHARITY TRASK
Chino Hills,CA
Summary
Dynamic and results-driven professional with a proven track record at Ehealth screening, excelling in biometric screenings and patient care. Recognized for exceptional communication and problem-solving skills, I effectively train teams and enhance operational efficiency, ensuring compliance with HIPAA regulations while fostering a positive work environment.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
23
23
years of professional experience
Work History
Certified Phelbotomy Tech1
Ehealthscreening
08.2017 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- biometric screening cholesterol, HDL, LDL, Triglycerides, Glucose levels
- Identify Potential Health conditions PT might have left unnoticed
- Train and Supervise new team members to perform companies events
- leadership role within schedule events
- Maintain positive work environment when assigned to new site and community
- provided direct care services to all clients
- Maintain all required documentation, provided incident reports if any
- close monitoring of pt before / after screening
- followed all company policy and procedures
- adhere to HIPPA LAW
- Compile company equipment neede for the events
- Clear communication skills
- perform all other last minute new duties assigned by company
- ensured equipment was working and up to company standards
- Main a professional and smile to recruit more service for future events
Manager on Duty
MC DONALDS, YUEN ENTERPRISE
04.2010 - 09.2019
- Supervised daily operations to ensure optimal guest satisfaction and staff performance.
- Trained and mentored new team members on operational procedures and company policies.
- Implemented process improvements that enhanced service efficiency and reduced wait times.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Scheduled staff shifts effectively, balancing workload and ensuring adequate coverage during peak hours.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
- Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.
- Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
- Led successful cross-functional projects to drive business growth and improve operational efficiency.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Assistant Manager
Mimi's Cafe
07.2017 - 12.2017
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Developed and implemented training programs for new team members to enhance performance.
- Coordinated inventory management processes, optimizing stock levels and reducing discrepancies.
- Analyzed sales data to identify trends, supporting informed decision-making for product offerings.
- Managed customer inquiries and complaints, ensuring timely resolution to maintain satisfaction levels.
- Initiated process improvements that enhanced operational efficiency and reduced costs significantly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Oversaw daily operations to maintain store cleanliness and organization.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Home Health Aide/CNA
VNA Hospice
02.2011 - 07.2015
- Provided compassionate care to patients, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene, grooming, and bathing to promote patient dignity and well-being.
- Monitored vital signs, reporting changes to healthcare team for timely interventions.
- Developed personalized care plans in collaboration with families and healthcare professionals.
- Implemented strategies to enhance patient mobility, fostering independence and improving quality of life.
- Maintained accurate documentation of patient progress and care provided for compliance purposes.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Followed nutritional plans to prepare optimal meals.
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Developed individual care plans for clients based on specific needs.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Transported clients for medical and personal outings.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Assisted with end-of-life care.
- Documented vital statistics and coordinated with health care providers.
- Developed and implemented care plans for clients.
- Constructed cognitively stimulating activities.
- Provided compassionate patient care, assisting with daily living activities and maintaining dignity.
- Educated patients and families on health management and post-discharge procedures effectively.
- Implemented infection control measures, ensuring compliance with health regulations and standards.
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
TEAM LEADER AND JOB COACH
MENTORNETWORK
05.2002 - 01.2009
- Led cross-functional teams to enhance operational efficiency and achieve project goals.
- Developed training programs to mentor team members in best practices and processes.
- Implemented process improvements that streamlined workflows and reduced turnaround times.
- Coordinated resource allocation to optimize team performance and project outcomes.
- Strengthened partnerships with community organizations to expand employment opportunities for clients.
- Developed and maintained relationships with community resources to support job coaching.
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Collaborated with local employers to identify job opportunities for clients.
- Training in skills development, safe operation of vehicle, attend required programs, volunteer sites, classes, ensured client had relieved proper diets
- complied with safety standards, ADl'S, accurate documentation , and report concerns to company
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
- Provided personal care assistance to clients, enhancing daily living activities and overall quality of life.
- ensured when client was dropped off some one who was responsible was there to care for client.
- check location/ site checked staff to see if they were at the their scheduled location with client site check
- followed up with staff during site check on client development
- Complete site check to see if staff had their emergency kits
Education
Phelbotomy License - CPT1
Wagner Institute
Redlands, CA08-2016
No Degree - General Studies
Chaffey College
Rancho Cucamonga, CA07-2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Multitasking Abilities
- Critical thinking
- Computer skills
- Organizational skills
- Active listening
- Decision-making
- Problem resolution
- Organization and time management
Timeline
Certified Phelbotomy Tech1
Ehealthscreening
08.2017 - 05.2025
Assistant Manager
Mimi's Cafe
07.2017 - 12.2017
Home Health Aide/CNA
VNA Hospice
02.2011 - 07.2015
Manager on Duty
MC DONALDS, YUEN ENTERPRISE
04.2010 - 09.2019
TEAM LEADER AND JOB COACH
MENTORNETWORK
05.2002 - 01.2009
Phelbotomy License - CPT1
Wagner Institute
No Degree - General Studies
Chaffey College