Charity Ongkeko-Chan
Richmond Hill,ON
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
20
20
years of professional experience
Work History
Account Coordinator (A)
Ministry of Municipal Affairs and Housing
01.2022 - Current
- Managed a portfolio of over 500+ housing and repair projects across Ontario, supporting participants on matters related to development, construction and repair of new and existing community housing units and home repairs to mitigate risks and facilitate successful project completion within a timely manner.
- Led the delivery of housing program components of the Ontario Priorities Housing Initiative (OPHI) and Canada Ontario Community Housing Initiative (COCHI) across Ontario ensuring program compliance.
- Anticipated and identified current/emerging issues, risks and impediments to the successful completion of housing projects and homelessness programs,
- Played a lead role in the analysis, negotiation and resolution of program policy issues.
- Monitored financial commitments and transactions to ensure proponents and municipal Service Managers and Indigenous Program Administrators fulfill their contractual and financial commitments on schedule and to ministry requirements.
- supports the ministry and corporate guidelines for required planning and financial reporting cycles, including multi-year planning, quarterly and year-end financial reporting and in-year submissions.
- Tracked, monitored, reviewed and issued quarterly and milestone payments for housing repair projects across Ontario ensuring contractual and financial commitments are on schedule and meets ministry requirements.
- Provided program advice/explanation to staff of prospective participants on eligibility criteria and project proposal submissions related to applicable policies, standards, regulations and legislations.
- Provided operational advice and guidance to program delivery staff and partners (federal government, Municipal Service Managers and Indigenous Program Administrators) clarifying program directives and guidelines, including training of new account coordinators and co-op students.
- Created, reviewed, edited evaluation checklists used for Investment Plan and Quarterly Report submissions.
- Prepared briefing notes, correspondences, reports, and background materials, including responses to public queries on housing and homelessness program.
Financial Officer
Ministry of the Attorney General, Victims & Vulnerable Persons Division, Toronto Regional Office
02.2021 - 12.2021
- Provided purchasing, accounting, and financial services and Transfer Payment Administration through monitoring and reporting of yearly budget allocation, revenue and expenditures.
- Analyzed a budget of $12M with salary and program forecasting, expenditures reviewing, identifying, investigating, and explaining discrepancies on a quarterly basis.
- Primary financial liaison to 22 not-for-profit agencies (Transfer Payment Recipients (TPR) ) within the Toronto Region to ensure good governance and fiscal accountability directives were enforced and adhered to.
- Reviewed and analyzed quarterly financial reports and audited financial statement ensuring ministry requirements are met.
- Reviewed and Analyzed TPR's funding submissions including completion of Risk Assessments and TPR agreements.
- Processed timely invoice payments and quarterly payments to TPRs.
- Reviewed transactions for coding, approvals, purchasing and payment processes and reconciled expenditures and contracts.
- Oversaw onboarding of new staff and offboarding of exiting staff, including liaising with Pay and Benefits and HR regional consultant to resolve issues on payroll, benefits and other human resources related issues.
- Assisted in audits by gathering required documents requested by external auditors.
- Special Projects: Successfully led, coordinated and organized the region's workplace modernization project moving from paper-based system to electronic filing system for the regional office, including court-based offices under the region. This included developing new and efficient filing structures and naming conventions in adherence with the Record Information Management (RIM) protocol.
Administrative /Program Assistant/ (Part-Time)
Ministry of the Attorney General, Victim Witness Assistance Program-Court of Appeal office
02.2018 - 02.2021
- Successfully managed 600+ mandated Victim Witness Assistance Program (VWAP) criminal case files under the Ontario Court of Appeal proceedings for the province of Ontario.
- Assessed and reviewed incoming case files ensuring matter is within the mandated VWAP delivery directives.
- Collaborated and coordinated with VWAP offices across Ontario to ensure timely court file/document transfers are received and assigned to specific VWAP service workers for outreach before court proceedings begin.
- Responded to daily inquiries from clients, justice partners and community agencies providing court updates, community referrals and Court of Appeal processes.
- Responded to distressed callers with tact, sensitivity, and diplomacy.
- Assisted with the development of presentations, spreadsheets and other documents for internal use or external distribution, such as court decision notifications.
- Updated provincial databases of victims accurately and in a timely manner.
- Efficiently maintained electronic filing system of all case files in accordance with the VWAP's Policy and Procedure Manual and ministry retention guidelines and directives.
- Managed office expenditures, including monthly reconciliations and resolving discrepancies as required.
Administrative Assistant
Ministry of the Attorney General, Criminal Law Policy Branch - Youth Justice Committee (YJC) Program
01.2006 - 02.2009
- Monitored and tracked timely submissions of Memorandum of Understanding, grant applications, quarterly reports, and statistical reports from Transfer Payment Recipients under the Youth Justice Committee (YJC) Program across Ontario.
- Created and established tracking system to monitor 60 TPRs contracts, report submissions, training requirements and schedules and member listing renewals of YJC members across the province.
- Created and established trainer kits for the train-the-trainer program for new members delivering the program.
Program and Administration Assistant
Ministry of the Attorney General, Victims and Vulnerable Person's Division
09.2004 - 10.2005
- Provided administrative support to the regional team assisting in monitoring of the Transfer Payment Recipient's funding submissions and quarterly reports.
- Coordinated the recruitment and selection processes for job postings which included obtaining clearance and posting of the job ad.
- Supported HR functions by preparing new hire packets and conducting onboarding activities;
- Updated and maintained the region's organizational chart tracking staff movements and fixed term employees contract end dates.
- Reconciled monthly purchasing card statements and resolving any discrepancies as required.
- Organized and maintained files, including electronic records.
Education
Bachelor of Arts - Music
University of Windsor
Windsor, ON06-1997
Skills
- Project Coordination/Management
- Transfer Payment Management
- Financial Administration
- Stakeholder Relations/Advisory
- Account Analysis/Reconciliation/Management
- Attention to Detail
- Excellent Communication
- Problem-solving abilities
- Analytical Thinking
- Presentation/Negotiation
- Team Collaboration
- Adaptability and Flexibility
- Technical: MS Office 365 Suite/Integrated Financial Information System (IFIS)/ Transfer Payment Ontario Network (TPON)/ Business (BI) and Analytics
Activities
- Outside of work, I enjoy singing weekly as a cantor at Our Lady of Sorrows Church in Etobicoke. I also teach voice and piano lessons to children and adults, and enjoy participating in community theatre musicals.
Timeline
Account Coordinator (A)
Ministry of Municipal Affairs and Housing
01.2022 - Current
Financial Officer
Ministry of the Attorney General, Victims & Vulnerable Persons Division, Toronto Regional Office
02.2021 - 12.2021
Administrative /Program Assistant/ (Part-Time)
Ministry of the Attorney General, Victim Witness Assistance Program-Court of Appeal office
02.2018 - 02.2021
Administrative Assistant
Ministry of the Attorney General, Criminal Law Policy Branch - Youth Justice Committee (YJC) Program
01.2006 - 02.2009
Program and Administration Assistant
Ministry of the Attorney General, Victims and Vulnerable Person's Division
09.2004 - 10.2005
Bachelor of Arts - Music
University of Windsor
Similar Profiles
Donna SimmondsDonna Simmonds
Manager at ServiceOntario, Ministry Of Government ServicesManager at ServiceOntario, Ministry Of Government Services
Sandeep DuggalSandeep Duggal
Human Resource Planner Equity, Diversity, Inclusion and Anti-Racism Team(EDIA), Human Resource Branch at Ministry of Children and Family DevelopmentHuman Resource Planner Equity, Diversity, Inclusion and Anti-Racism Team(EDIA), Human Resource Branch at Ministry of Children and Family Development
Abdulrahman BarradahAbdulrahman Barradah
DATABASE ANALYST at Ministry of Municipal and Rural Affairs and HousingDATABASE ANALYST at Ministry of Municipal and Rural Affairs and Housing