Charity Nwosu
Sydney,NS
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Customer-oriented sales professional with Three years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Mr Wale Ajisafe
Lagos, Nigeria
08.2018 - 10.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Representative
Mr Samuel Nosike
Lagos, Nigeria
02.2015 - 05.2018
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed customer feedback to improve products and services.
Education
Bachelor of Science - Business Education
Nnamdi Azikiwe University, Awka
Awka, Anambra09.2019
High School Diploma -
Madonna Secondary School
Ugbawka Enugu State06.2013
Skills
- Proposal Development
- Customer Needs Assessment
- Customer Service
- Client Service
- Customer Relations
Timeline
Customer Service Representative
Mr Wale Ajisafe
08.2018 - 10.2022
Sales Representative
Mr Samuel Nosike
02.2015 - 05.2018
Bachelor of Science - Business Education
Nnamdi Azikiwe University, Awka
High School Diploma -
Madonna Secondary School
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