Summary
Overview
Work History
Education
Skills
Languages
Awards
References
Timeline
Generic

Charity Millar

Wasaga Beach,ON

Summary

Organized Customer Associate with 4 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

2
2
years of professional experience

Work History

Kitchen Manager

Dardanella
06.2023 - 10.2023
  • Memorized the menus as well as how to make the food on them
  • Maintained a great positive attitude while working with multiple new people as well as making sure the customers were satisfied
  • Worked with numerous online computer systems to punch in orders.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.

Cook

St Louis Bar & Grill
10.2022 - 05.2023
  • Maintained a tidy work environment while keeping up with rush hour
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Followed strict standards for food handling and safety, minimizing risks to customers.

Host

Boston Pizza
06.2021 - 08.2022
  • Greeted over 100 customers daily with seating, online order taking, in person order taking and any other requests they had
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Leveraged POS system to manage sales transactions, process credit cards and print receipts.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

High school diploma -

Our Lady Of the Bay Catholic High School
06.2023

1 College credit -

Georgian College, South Georgian Campus
05.2023

Skills

  • Inventory Management
  • Workflow Planning
  • Scheduling
  • Team Collaboration and Leadership
  • Policy and Procedure Enforcement
  • Motivational Style
  • Customer Service
  • Problem-Solving

Languages

English
Can understand some French and Spanish
French
Elementary

Awards

Entrepreneurship Award

References

Available upon request

Timeline

Kitchen Manager

Dardanella
06.2023 - 10.2023

Cook

St Louis Bar & Grill
10.2022 - 05.2023

Host

Boston Pizza
06.2021 - 08.2022

High school diploma -

Our Lady Of the Bay Catholic High School

1 College credit -

Georgian College, South Georgian Campus

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Charity Millar