Charity Ehrenholz
Summary
Enthusiastic and customer-focused professional with a passion for creating meaningful connections and delivering exceptional service. Dedicated to fostering inclusive environments, collaborating effectively with teams, and ensuring every customer experience is welcoming and positive.
Overview
6
6
years of professional experience
Work History
Success Coach
The Family Centre
10.2020 - Current
- Fostered inclusive and welcoming environments by building meaningful connections and promoting cultural awareness.
- Designed and tailored programs to meet diverse needs, ensuring engaging and high-quality experiences.
- Provided strategies for stress management, communication, and conflict resolution to support effective interactions.
- Mentored new team members, sharing best practices to promote collaboration and continuous improvement.
- Responded to crises with composure and resourcefulness, ensuring safety and positive outcomes for all involved.
- Delivered constructive feedback to enhance individual and team performance while maintaining a focus on quality.
Program Staff/Summer Youth Development Coach
Boys and Girls Clubs of Edmonton & Area
09.2018 - 09.2020
- Planned and facilitated engaging activities, fostering creativity, teamwork, and personal growth in a welcoming environment.
- Supported and guided volunteers with constructive feedback to ensure smooth collaboration.
- Built trust with families through effective communication and cultural awareness, addressing concerns and sharing successes.
- Managed challenging situations calmly to ensure safety and promote positive experiences.
- Developed and maintained program documentation for consistent project tracking.
Assistant Coordinator
Heart and Stroke Foundation
01.2019 - 04.2019
- Deliver presentations to groups of 100-500+ children in schools promoting healthy lifestyles and physical literacy
- Performed administrative tasks such as creating resources for teachers and providing information to guardians and school staff
- School Practicum
Education
Masters of Arts - Counselling Psychology
Yorkville University
12-2025
Children's Mental Health Certificate -
Mount Royal University
08.2021
Indigenous Canada Certificate -
University of Alberta
08.2020
Bachelors of Science - Kinesiology
University of Alberta
04.2019
Timeline
Success Coach
The Family Centre
10.2020 - Current
Assistant Coordinator
Heart and Stroke Foundation
01.2019 - 04.2019
Program Staff/Summer Youth Development Coach
Boys and Girls Clubs of Edmonton & Area
09.2018 - 09.2020
Masters of Arts - Counselling Psychology
Yorkville University
Children's Mental Health Certificate -
Mount Royal University
Indigenous Canada Certificate -
University of Alberta
Bachelors of Science - Kinesiology
University of Alberta
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