Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Details
Languages
Timeline
Generic

Charita Johnson

Summary

  • Through education, work experience, and volunteer opportunities, I am looking to obtain fulltime or part time employment.
  • Responsible and compassionate; result-driven individual.
  • Excellent communication skills, which included leadership skills and management of a 12-person team; ensured policies and procedures were followed, ensured all supplies and equipment was available and distributed to the team.
  • Great analytical skills while working in a fast-paced environment— with a team and individually.
  • Able to comfortably lift 50lbs repetitively.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Associate

Kernels Popcorn
01.2025 - 04.2025
  • Able to recognize the importance of self-care and boundary setting in regard to separating work and personal life.

Center Director

UPLift Black
01.2022 - 08.2024
  • Able to work as a team or individually.
  • Ability to perform well under pressure, and complete tasks in a timely manner.
  • Takes initiative to complete daily tasks above expectations.
  • Excellent oral communication with adverse populations.
  • Maintain a clean and sanitary work environment.
  • Provide honest and reliable support to individuals.
  • Takes leadership when needed in a group setting.
  • Led strategic initiatives to enhance community outreach and engagement programs.
  • Developed and implemented operational policies to improve center efficiency and effectiveness.
  • Facilitated staff training workshops focused on professional development and skill enhancement.
  • Developed strong community relationships to support center programs and initiatives.
  • Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.

Sales Associate

Stag Shop
05.2022 - 11.2022
  • Sales associate
  • Working with customers
  • Talking to customers about products and giving them information
  • Letting customers know how to properly use products
  • Provided exceptional customer service to enhance shopping experience and increase customer satisfaction.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of products.
  • Demonstrated product knowledge to effectively educate customers on merchandise features and benefits.
  • Collaborated with team members to achieve sales targets through strategic merchandising displays.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Essential Shelter Worker

The Elizabeth Fry Society
01.2022 - 06.2022
  • Essential shelter worker

Essential Shelter Worker

The David Busby Center
11.2020 - 04.2022
  • Building relationships with potential clients and individuals accessing services.
  • Providing food, water, and resources to the homeless population.
  • Gained knowledge on harm reduction and documentation.
  • Communicated with individuals in a variety of different ways to provide supports.

Outreach Worker

David Busby Outreach Van
11.2020 - 11.2021
  • Building relationships with potential clients and individuals accessing services.
  • Providing food, water, and resources to the homeless population.
  • Gained knowledge on harm reduction and documentation.
  • Communicated with individuals in a variety of different ways to provide supports.

Sales Associate

The Entertainment Cube
01.2015 - 12.2017

Education

Graduate Certificate - Bake and Pastry Arts

Georgian College
Barrie, ON
04.2025

Skills

  • Cleaning Experience (2 years)
  • Customer service (5 years)
  • Retail sales (5 years)
  • Leadership
  • Custodial Experience
  • Communication Skills
  • Problem-solving skills
  • Time management
  • Teamwork and collaboration
  • Customer service
  • Listening skills
  • Store opening and closing

Accomplishments

  • Supervised team of 5 staff members.
  • Documented and resolved client issues which led to client coming back, led to clients purchasing more or other products. led to clients making amends with staff or other clients.
  • Awarded the Canadian choice awards
  • Awarded The Meet the Motivators awards
  • Achieved Work upgrade by completing multiple tasks with accuracy and efficiency.

Certification

  • Forklift Training
  • Tool and Ladder Safety
  • Power Tool Training
  • Voluntary Award
  • Elders Assistant
  • CMHA Peer Support Worker
  • CPR certificate
  • Food Handlers

Personal Details

  • Highest Level of Education: Secondary School
  • Total years of experience: 2

Languages

English
Native or Bilingual

Timeline

Sales Associate

Kernels Popcorn
01.2025 - 04.2025

Sales Associate

Stag Shop
05.2022 - 11.2022

Center Director

UPLift Black
01.2022 - 08.2024

Essential Shelter Worker

The Elizabeth Fry Society
01.2022 - 06.2022

Essential Shelter Worker

The David Busby Center
11.2020 - 04.2022

Outreach Worker

David Busby Outreach Van
11.2020 - 11.2021

Sales Associate

The Entertainment Cube
01.2015 - 12.2017

Graduate Certificate - Bake and Pastry Arts

Georgian College
Charita Johnson