CLIENT ENGAGEMENT • DONOR OUTREACH • RELATIONSHIP BUILDING
CHARISSE SAVARIN
Los Angeles
Summary
I specialize in building genuine, trust-based connections — especially over the phone — in a way that feels natural, respectful, and effective.
Overview
32
32
years of professional experience
Work History
Donor Outreach Specialist
Donor Services Group
Contact existing donors for organizations such as Doctors Without Borders, ASPCA, Habitat for Humanity, and Sierra Club
Re-engage supporters by sharing updates and reinforcing their connection to each mission
Encourage increased giving and monthly donor participation
Known for a warm, conversational tone that builds rapport and trust
Part-Time
Key Account Representative
CooperVision (Pharmaceutical Sales)
Toronto, Canada
Managed relationships with ophthalmologists, optometrists, and pharmacies
Provided product education and ongoing support
Recognized for outstanding performance by pharmacy partners
Senior Client Representative
The Student Loan Help Center
01.2015 - Current
Guide clients through repayment and consolidation options, including income-based programs and wage garnishment resolution
Build trust with individuals navigating financial stress
Consistently meet and exceed performance goals
Maintain strong follow-up and long-term client relationships
Remote
Outside Sales Representative
Melrose Baking Company
Los Angeles, CA
01.2006 - 01.2015
Developed new business through outreach to restaurants, hotels, and food service clients
Built long-term relationships through consistent follow-up and service
Met and exceeded sales targets
Identified and researched high-potential prospects
Self-Employed
Independent English Tutor
01.2000 - 01.2005
Taught grammar, reading comprehension, writing, and SAT preparation
Adapted teaching methods to individual learning styles
Supported students in building confidence and communication skills
Sales Counselor & Group Presenter
GEMCO
01.1994 - 01.2000
Delivered engaging presentations to large groups
Built trust and guided audiences through decision-making
Developed strong public speaking and persuasion skills
Education
Bachelor’s Degree - English & Political Science
York University
Ontario, Canada
Skills
Client & Donor Communication
Relationship Building & Retention
Public Speaking & Presentation
Writing & Storytelling
Remote Work & Self-Management
Timeline
Senior Client Representative
The Student Loan Help Center
01.2015 - Current
Outside Sales Representative
Melrose Baking Company
01.2006 - 01.2015
Self-Employed
Independent English Tutor
01.2000 - 01.2005
Sales Counselor & Group Presenter
GEMCO
01.1994 - 01.2000
Donor Outreach Specialist
Donor Services Group
Key Account Representative
CooperVision (Pharmaceutical Sales)
Bachelor’s Degree - English & Political Science
York University
RECOGNITION
Awarded top sales representative by pharmacists at Shoppers Drug Mart, Canada’s largest pharmacy chain
CLIENT ENGAGEMENT • DONOR OUTREACH • RELATIONSHIP BUILDING
Warm, articulate communicator with a strong background in donor outreach, client engagement, and remote relationship management. Known for putting people at ease quickly, listening well, and guiding conversations that lead to meaningful outcomes.
Donor Operations Specialist / Authorization Specialist at Gift of Life MichiganDonor Operations Specialist / Authorization Specialist at Gift of Life Michigan