Summary
Overview
Work History
Education
Skills
Languages
Timeline
AccountManager

Charissa Armstrong

Summary

Dynamic manager with a proven track record at Lombard Motoring, excelling in team leadership and customer service. Enhanced operational efficiency by streamlining workflows and mentoring staff, resulting in improved productivity. Skilled in inventory management and adept at resolving disputes, fostering a positive work environment that drives engagement and satisfaction.

Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.

Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.

Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills. Ready to use and develop these skills in [Desired Position] role.

Overview

1
1
year of professional experience

Work History

Manager

Lombard Motoring
04.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

Trade - Natural Gas And Propane Installation

NSCC
Dartmouth
06-2015

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Operations management
  • Shift scheduling
  • Schedule preparation
  • Business administration
  • Clear communication
  • Work prioritization
  • Inventory management
  • Computer skills
  • Positive attitude
  • Adaptability and flexibility
  • Attention to detail
  • Multitasking
  • Problem-solving

Languages

English

Timeline

Manager

Lombard Motoring
04.2024 - Current

Trade - Natural Gas And Propane Installation

NSCC
Charissa Armstrong