Charif Elhalabi
Stoney Creek,ON
Summary
Manage multiple retail store departments with well-coordinated strategies, industry expertise and exceptional leadership talents. Focused on expanding offerings, increasing customers and boosting revenue with proactive approaches. Specialize in food equipments. Knowledgeable about every facet of operations, including marketing, financial leadership and loss prevention. Excellent organizational, problem-solving and decision-making abilities focused on cost-effective, profitable business operations. Gifted professional with drive to provide remarkable service. True people person skilled in resolving issues and understanding importance of corporate branding. Several years driving growth and brand recognition for major hotel chains. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
32
32
years of professional experience
Work History
Operations Manager
Fox Convenience Inc.
Hamilton, Ontario
02.2023 - 02.2026
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Tracked and replenished inventory to maintain par levels.
- Enforced federal, state, local and company rules for safety and operations.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Oversaw financial management, budget management, accounting and payroll activities.
- Managed scheduling, training and inventory control.
Sales Agent
Peter Martin Appliances
Hamilton, Ontario
05.2022 - 02.2023
- Offered product and service consultations and employed upselling techniques.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Maintained attractive merchandise displays to maximize purchases.
- Maximized market share by working with clients and building relationships.
- Reviewed files, recordings, and other documents to obtain information to respond to requests.
- Set up meetings with potential clients and listened to their wishes and concerns.
Brand Ambassador
Knew Sales - Costco
Toronto, Ontario
08.2021 - 05.2022
- Increased sales and brand awareness through face-to-face marketing.
- Promoted positive company image through superior customer service experiences.
- Implemented creative strategies to attract attention during public events.
- Employed basic selling techniques to engage with customers.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Trained new brand ambassadors, sharing best practices and brand values.
Distribution Associate
CALEA HEALTH CARE
HAMILTON, ON
01.2019 - 08.2021
- Tracked merchandise movements using RF scanners
- Made frequent adjustments to work plans to accommodate changing priorities
- Assessed stock quality and accuracy against paperwork.
- Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies
- Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements
- Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading
- Prepared shipments for postage through careful packing, sealing and labeling of materials.
Import Export Specialist
AKE Inc.
Garden City, Michigan
10.2013 - 08.2018
- Prepared and processed import and export documentation according to customs regulations, laws and procedures.
- Calculated duty and tariff payments owed on each shipment based on standard tables and legal requirements.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conducted testing of software and systems to ensure quality and reliability.
Managing Director
Al-Halabi Kitchen Equipments llc
Doha, Qatar
09.2000 - 08.2013
- Directed company strategy and operations for kitchen equipment solutions.
- Managed vendor relationships to ensure quality supply chain processes.
- Developed training programs for staff on equipment handling and safety.
- Oversaw financial planning and budgeting for operational efficiency.
- Oversaw day-to-day operations of the company while coordinating with staff members.
- Negotiated contracts with vendors and suppliers to maximize cost savings for the organization.
Branch Manager
Al-Halabi Kitchen Equipments llc
Dubai, United Arab Emirates
08.1999 - 10.2000
- Managed daily operations of kitchen equipment branch effectively.
- Supervised staff to ensure high-quality customer service standards.
- Developed invoicing systems and internal controls to boost billing efficiencies.
- Coordinated inventory management and stock replenishment processes.
Retail Branch Manager
Al-Halabi Kitchen Equipments llc
Abu Dhabi, United Arab Emirates
04.1997 - 08.1999
- Managed inventory levels, coordinating stock replenishment and organization.
- Trained and mentored staff on customer service best practices and product knowledge.
- Assisted customers with product selection, providing tailored recommendations and support.
- Developed strategies to improve operational efficiency and reduce costs.
Commercial Sales Representative
Al-Halabi Refrigiration Factory llc
Sharjah, United Arab Emirates
02.1994 - 03.1997
- Prepared sales presentations to showcase products and services effectively.
- Provided technical support and product knowledge to customers during sales interactions.
- Delivered product demonstrations by showing potential customers how product works.
- Negotiated pricing and oversaw closing process.
Education
Adult/Child/Infant CPR & First Aid & AED - Paramedicine
Canadian Red Cross
Toronto, ON08-2025
Associate of Arts - International Hotel Management
Academy of Learning College
Mississauga, ON11-2023
Associate of Arts - Pharmaceutical Medicine
Oxford College
Toronto, ON01-2022
Diploma - Buisness Managment
Stratford Career College
Québec, QC10.2020
Course - Financial Education Program
Enriched Academy
Vancouver, BC01-2020
Food Safety Training Program - Food Science
American National Standards Institute
CHICAGO, USA06-2017
Skills
- Sales Support
- Trade Shows
- Marketing Plans
- Cross-functional team leadership
- Staff Training and Development
- Cash Handling
- Food and Beverage Operations
- Vendor interaction
- Business Growth
- Product awareness
- Floor operations and displays
- Customer Relationship Building
Languages
English
Professional
Arabic
Professional
Timeline
Operations Manager
Fox Convenience Inc.
02.2023 - 02.2026
Sales Agent
Peter Martin Appliances
05.2022 - 02.2023
Brand Ambassador
Knew Sales - Costco
08.2021 - 05.2022
Distribution Associate
CALEA HEALTH CARE
01.2019 - 08.2021
Import Export Specialist
AKE Inc.
10.2013 - 08.2018
Managing Director
Al-Halabi Kitchen Equipments llc
09.2000 - 08.2013
Branch Manager
Al-Halabi Kitchen Equipments llc
08.1999 - 10.2000
Retail Branch Manager
Al-Halabi Kitchen Equipments llc
04.1997 - 08.1999
Commercial Sales Representative
Al-Halabi Refrigiration Factory llc
02.1994 - 03.1997
Adult/Child/Infant CPR & First Aid & AED - Paramedicine
Canadian Red Cross
Associate of Arts - International Hotel Management
Academy of Learning College
Associate of Arts - Pharmaceutical Medicine
Oxford College
Diploma - Buisness Managment
Stratford Career College
Course - Financial Education Program
Enriched Academy
Food Safety Training Program - Food Science
American National Standards Institute