Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Charbel Al Salama

Ottawa,ON

Summary

Dynamic management professional with a proven track record in business operations, specializing in team building and customer service excellence. Enhanced customer satisfaction through targeted employee training and robust quality control initiatives. Expertise in project management and inventory oversight, driving operational efficiency and cultivating strong organizational relationships.

Overview

2
2
years of professional experience

Work History

Food Waiter

river longue
Ottawa, Ontario
05.2025 - 06.2025
  • part-time role during free time

Floor Manager

jasmin
Ottawa, Ontario
12.2023 - 04.2025
  • Coached team members on customer service techniques and provided feedback on performance.
  • Created daily work schedules for staff members according to the needs of the business.
  • Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
  • Improved customer service ratings by developing strong knowledge of company's products and services.

Worker

new print
Ottawa, Ontario
06.2023 - 11.2023
  • Employed at New Print as production worker, assembling books and flyers, preparing shipments for customers
  • Organized work area at end of shift to ensure it is ready for next day's production run.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Built and maintained working relationships with peers and upper management.

Education

High School Diploma -

Technical Baccalaureate BT
Lebanon,beirut

Skills

  • Team building
  • Employee training
  • Customer service
  • Quality control
  • Project management
  • Inventory management
  • Employee schedule management
  • Relationship building
  • Teamwork
  • Schedule management
  • Marketing management
  • Floor management
  • Business analysis
  • Point of sale systems
  • Sales development
  • Business development

Languages

Arabic
Native/ Bilingual
English
Professional
French
Limited

Affiliations

  • Creative or technical hobbies : dj on my free time and my part time job
  • sports: football ,volleyball basketball

Timeline

Food Waiter

river longue
05.2025 - 06.2025

Floor Manager

jasmin
12.2023 - 04.2025

Worker

new print
06.2023 - 11.2023

High School Diploma -

Technical Baccalaureate BT

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Charbel Al Salama