Charanpreet Singh
Brampton,ON
Summary
Dynamic operations professional with a proven track record at Go Logistics Inc., excelling in dispatch management and operations optimization. Leveraged MS Excel and outstanding communication skills to exceed client expectations, achieving a 99% delivery success rate. Expert in strategy implementation and performance improvements, adept at driving safety and quality standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Temporary Dispatch
Go Logistics Inc.
11.2022 - Current
- Supervise, Assign, Schedule and Arrange activities of 30 - 40 Delivery drivers
- Assisted CUS and DHL Operations to maintain operational efficiency, when required
- Assisted my OPs manager to implement strategies to exceed client expectations in every metric
- Developed and executed strategies for optimizing dispatch operations, focusing on safety, quality, and delivery success
- Prepared route kits, assigned routes, and led daily load-outs, ensuring timely dispatch
- Implemented Amazon's SOP, software systems, and routing tools, maintaining high safety and quality standards
- Responded to equipment and route issues, providing coaching to drivers, and addressing customer concerns promptly
- Managed service level agreements, maintaining 99% delivery success rate, and effectively handled customer escalations
- Prepared accurate reports, addressed daily challenges, and managed investigations and employee issues
- Managed vehicle inspections, reported damages, and maintained maintenance records for efficient fleet.
Education
Post-Graduate Diploma - Supply Chain Management
Lambton College
04.2023
Bachelor of Commerce - Accounting
Modi Institute of Managment of Technology
Kota Rajasthan05.2019
Skills
- MS Excel
- MS Outlook
- Forecasting
- Operations management
- Performance Improvements
- Excellent communication skills
- Business Development
- Incident Reporting
- Schedule Management
- Schedule Coordination
- Creative Thinking
- Decision-Making
- Resource Monitoring
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Temporary Dispatch
Go Logistics Inc.
11.2022 - Current
Post-Graduate Diploma - Supply Chain Management
Lambton College
Bachelor of Commerce - Accounting
Modi Institute of Managment of Technology
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