CHARANPREET KAUR
Grimsby,Canada
Summary
Dynamic professional with a proven track record at SUBWAY Restaurants, excelling in staff management and customer service. Skilled in training and mentoring, I enhanced team productivity through efficient workflows and clear expectations, resulting in improved customer satisfaction. Committed to achieving goals and fostering a collaborative work environment.
Overview
3
3
years of professional experience
Work History
SUPERVISOR
SUBWAY Restaurants
12.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
FRONT DESK RECEPTIONIST
Medical Care
04.2022 - 04.2024
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
Pre-health To Advance Diploma And Degrees - Medical
Humber College
Etobicoke, ONBachelor of Science - Mathematics
Punjabi University Patiala
Skills
- Training and mentoring
- Staff management
- Goal oriented
- Customer service
- Attention to detail
- Complex Problem-solving
- Staff discipline
- Analytical thinking
- Team building
- Processes and procedures
- Operations management
- Relationship building
- Schedule development
- Public speaking
- Data analytics
- Workflow management
- Budget management
- Multitasking
Languages
English
Punjabi
Hindi
Timeline
SUPERVISOR
SUBWAY Restaurants
12.2024 - Current
FRONT DESK RECEPTIONIST
Medical Care
04.2022 - 04.2024
Pre-health To Advance Diploma And Degrees - Medical
Humber College
Bachelor of Science - Mathematics
Punjabi University Patiala
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