Industrial Trainee
Pullman And Novotel
New, Delhi
07.2021 - 10.2021
- Worked in all the major departments of the hotel, Majority experience as Chef at the Pluck Restaurant and the Service at the Sports Bar in the hotel.
CHARANJOT SINGH SAHNI
Waterloo,Ontario
Summary
Results-driven Sales Supervisor known for orchestrating winning strategies that consistently exceed sales targets and profitability goals. A champion of exceptional customer experiences, leading by example with 85% of time spent on the sales floor, driving sales and coaching employees. Skilled in team development, operational efficiency, and market analysis, with a keen eye for detail and compliance. Adept at managing marketing initiatives and forging strong partnerships. A dedicated professional committed to continuous growth and excellence.
Work History
Store Manager
Reliance Retail Pvt. Ltd
- Took care of the entire store of area 11000 sqft
- Including inventory, staffing, checking for the shrinkage, up-selling the sales and customer building.
Store Manager
Puma Sports Pvt. Ltd
New Delhi
- Took care of the setup, staffing, regulating the shifts among staff, cash handling, upselling, customer relations.
Customer Service Executive
Tech Mahindra Pvt. Ltd
- Customer interaction via Calls, Chats, Emails, Majorly interacting with the American clients, resolving the customer problems, building the customer relations with the company.
Education
Post Graduate Diploma - Global Hospitality Management
Conestoga College
April 2024
Bachelors - Hospitality and Hotel Administration
Institute of Hotel Management
2020
Skills
- Sales Strategy Development
- Data Analysis for Sales Optimization
- Sales Team Training and Development
- Promotional Campaign Management
- Customer Relationship Management (CRM)
Timeline
Industrial Trainee
Pullman And Novotel
07.2021 - 10.2021
Store Manager
Reliance Retail Pvt. Ltd
Store Manager
Puma Sports Pvt. Ltd
Customer Service Executive
Tech Mahindra Pvt. Ltd
Post Graduate Diploma - Global Hospitality Management
Conestoga College
Bachelors - Hospitality and Hotel Administration
Institute of Hotel Management
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