Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Charanjot Singh

Edmonton,Canada

Summary

With a strong background in technical proficiency and extensive product knowledge, my career has focused on improving system security and delivering outstanding user support at Concentrix. I have honed exceptional communication skills and showcased creative problem-solving abilities during my tenure at Best Buy. Leveraging my industry expertise and conducting comprehensive market research, I consistently met customer needs and ensured their satisfaction. Now, I am excited to transition into the field of human resources, where I can utilize my skills and experience to make a positive impact..

Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Delivery Driver

DoorDash
09.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Solutions Advisor (Part Time)

Best Buy
05.2024 - Current
  • Recommended appropriate upgrades or changes based on user requirements
  • Developed strong customer service skills, building relationships with clients through effective communication
  • Resolved escalated customer complaints through active listening, problem solving skills, and patience
  • Educated customers on features, advantages, and benefits of various products or services offered
  • Analyzed customer needs and preferences to identify appropriate products or services

Sales Associate (Part Time)

7-Eleven
05.2024 - 08.2024
  • Greeted customers warmly and offered assistance
  • Helped customers find and select products
  • Provided Kept work area clean, organized and free of clutter at all times
  • Helped Operated cash register and POS to handle purchases, refunds, and exchanges for customers

Lead information Technology

Concentrix
02.2023 - 12.2023
  • Installed, configured, and maintained computer systems, networks, printers, and other related devices
  • Created user accounts and set up security levels to ensure data protection while allowing access to authorized personnel only
  • Provided end-user support by responding to inquiries via phone or email in a timely manner
  • Conducted regular system maintenance activities such as virus scanning and patch management

App/Cloud support Associate

Accenture
05.2019 - 11.2022
  • Investigated root causes of customer issues and provided resolutions within established service level agreements
  • Collaborated effectively with other departments within the organization to resolve customer issues quickly
  • Performed system administration tasks such as user account management, patching, antivirus updates and backup maintenance
  • Troubleshot hardware, software, network, and application issues remotely
  • Monitored progress of open tickets until resolution was achieved or escalated accordingly

Education

Business Administration - Human Resource Management

Keyano College
Fort McMurray, AB
12-2025

Bachelor Of Computer Application -

SGTBIMIT College
07-2018

Skills

  • Technical Assistance
  • Incident Response Coordination
  • Application Maintenance
  • Analytical Problem-Solving
  • Effective Communication
  • Team Coordination
  • Technical Desktop Support
  • Safe driving
  • GPS and route planning

Certification

  • CSTC
  • Pro Serve
  • First Aid & CPR
  • Security
  • Volunteer Work
  • Advance Java

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Delivery Driver

DoorDash
09.2024 - Current

Solutions Advisor (Part Time)

Best Buy
05.2024 - Current

Sales Associate (Part Time)

7-Eleven
05.2024 - 08.2024

Lead information Technology

Concentrix
02.2023 - 12.2023

App/Cloud support Associate

Accenture
05.2019 - 11.2022

Business Administration - Human Resource Management

Keyano College

Bachelor Of Computer Application -

SGTBIMIT College
Charanjot Singh