Charanjit sudan
Nanaimo,BC
Summary
Accomplished Owner/Operator at Canada Bread & Mac's and experienced Pharmacy Technician at Walmart, I excel in relationship management and drug inventory management. Demonstrated ability to lead teams, enhance operational efficiency, and foster client relationships. My proactive approach and organizational structuring have significantly contributed to achieving business objectives and maintaining competitive industry standing.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager/Franchise Owner
Canada Bread Ltd
01.2019 - 08.2024
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Manager/Franchise Manager
Circle K
01.2014 - 12.2019
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Pharmacy Technician
Walmart
03.2009 - 05.2014
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Education
PostGraduation - Business Administration
London college of Computing and Management
04.2006
Bachelor of Pharmacy - Pharmaceuticals
Bangalore university
04.1999
Skills
- Decision-making
- Time management
- Team leadership
- Customer service
- Project management
- Strategic planning
- Relationship building
- Staff training and development
Certification
Three month bridging program, UBC, British Columbia, BC
Coursework
Passed (Pharmacy Examining Board of Canada) part 1
Languages
English
Professional Working
Timeline
Manager/Franchise Owner
Canada Bread Ltd
01.2019 - 08.2024
Manager/Franchise Manager
Circle K
01.2014 - 12.2019
Pharmacy Technician
Walmart
03.2009 - 05.2014
Bachelor of Pharmacy - Pharmaceuticals
Bangalore university
PostGraduation - Business Administration
London college of Computing and Management
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