Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Charanjit Singh

Brantford,ON

Summary

PROFILE SUMMARY Client focused individual with nearly 20 years of experience providing excellent customer service and support. Diligent and detail- oriented, knowledgeable of all office functions. Skilled in prioritizing and completing tasks independently.

Overview

35
35
years of professional experience

Work History

Driver Contractor

BTS Network Inc.
08.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Uber Driver

Uber
03.2020 - 08.2021

Manager, Sales & Director

Team Ex Transportation
03.2018 - 02.2020

Manger, Sales & Director

Day & Night Cargo
04.2005 - 03.2018

Manager & Director

OPDI, Ontario Potato Alliston Inc
09.2000 - 04.2005

Owner Operator

OPDI, Alliston
07.1997 - 09.2000

Owner Operator

Jessen Transportation
12.1992 - 07.1997

Truck Driver

High Valley Landscaping
02.1989 - 12.1992

Education

High School Diploma -

North Albion Collegiate Institute
Toronto, ON
06.1994

Skills

  • HIGHLIGHTS OF SKILLS AND ABILITIES
  • Expertise in resolving customer service issues
  • Proven ability to work independently and as part of a team
  • Experience in managing and coordinating employees, company procedures, projects and sales
  • Excellent skills in verbal and written communication, as well as client relations
  • Highly proficient with
  • Great multitasking skills and attention to detail
  • Ability to work under pressure and adapt effectively in constant changing environment
  • RELEVANT SKILLS
  • Customer Service
  • Ability to handle client relations and manage projects within and outside the company
  • Effectively communicating between different levels of employees to ensure the company runs
  • Smoothly
  • Managing relations between drivers and customers as a dispatcher to create sales and promote
  • Effective operations
  • Owner Operator (AZ)
  • Owning trucks & driving within companies on long and short routes
  • Effectively communicating between authorities and drivers to problem solve in a high pressure
  • Environment
  • Managing employees and ensuring the company is running efficiently
  • Organized and prioritized job-related tasks
  • Improving team responsibilities and effectively resolving problems within departments
  • Maintained high performance skills and leadership shown through quality of service
  • de-escalate issues

Languages

English
Professional Working

Timeline

Driver Contractor

BTS Network Inc.
08.2021 - Current

Uber Driver

Uber
03.2020 - 08.2021

Manager, Sales & Director

Team Ex Transportation
03.2018 - 02.2020

Manger, Sales & Director

Day & Night Cargo
04.2005 - 03.2018

Manager & Director

OPDI, Ontario Potato Alliston Inc
09.2000 - 04.2005

Owner Operator

OPDI, Alliston
07.1997 - 09.2000

Owner Operator

Jessen Transportation
12.1992 - 07.1997

Truck Driver

High Valley Landscaping
02.1989 - 12.1992

High School Diploma -

North Albion Collegiate Institute
Charanjit Singh