Summary
Overview
Work History
Education
Skills
availability
Timeline

Charanjeet Kaur

Sc,Ontario

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

customer service

Holy shakes restaurant
06.2022 - 02.2023
  • Processed customer service orders promptly to increase customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Cashier

Popular Pizza
04.2021 - 05.2022
  • Learned duties for various positions and provided backup at key times.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.

Education

global business management

Loyalist College
12.2022

Skills

  • Sales expertise
  • Complaint resolution
  • Money handling abilities
  • Good listening skills
  • Stock management
  • Staff Training
  • Closing Sales

availability

Full time

Monday - Friday

Timeline

customer service - Holy shakes restaurant
06.2022 - 02.2023
Cashier - Popular Pizza
04.2021 - 05.2022
Loyalist College - , global business management

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Charanjeet Kaur