Charandeep Kaur
Edmonton,Alberta
Summary
Collaborative leader with dedication to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company's success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Manager
Wendys Restaurant
08.2022 - Current
- Managed and motivated employees to be productive and engaged in work within established timeframes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Warehouse Ambassador
Amazon
06.2023 - 08.2023
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Providing training to new comers about different work tasks.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Supervisor
Chanakya Dairy Products, LTD
01.2021 - 02.2022
- Monitored workflow to improve employee time management and increase productivity.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Evaluated employee performance and coached and trained to improve weak areas.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Trainer, English Language
Grey Matters Education
02.2021 - 12.2021
- Conducting International English Language Testing System Exams.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations.
Education
Post-graduate Certificate - Supply Chain Professional
NorQuest College
Edmonton, AB08.2023
Master of Arts - English
Panjab University, Chandigarh
India09.2020
Diploma - Travel And Tourism
Panjab University, Chandigarh
India05.2018
Skills
- Team Leadership
- Customer Relationship Management
- Complex Problem-Solving
- Train Employees
- Order Supplies
- Coordinate Events
- Manage Inventory
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Warehouse Ambassador
Amazon
06.2023 - 08.2023
Manager
Wendys Restaurant
08.2022 - Current
Trainer, English Language
Grey Matters Education
02.2021 - 12.2021
Supervisor
Chanakya Dairy Products, LTD
01.2021 - 02.2022
Post-graduate Certificate - Supply Chain Professional
NorQuest College
Master of Arts - English
Panjab University, Chandigarh
Diploma - Travel And Tourism
Panjab University, Chandigarh
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