Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chaquel Fanning

Toronto,ON

Summary

Adaptable leader with stellar work history, motivational approach and upbeat nature. Analytical problem-solver with talents for team building and leading, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Manager

Discounters Pool And Spa Warehouse
07.2020 - 02.2024
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Boosted sales performance through effective merchandising strategies and visually appealing displays.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.

Cast Leader

Cineplex Cinemas
08.2015 - 03.2020
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Proved successful working within a fast-paced environment.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues..
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

.

Education

High School Diploma -

West Hill Collegiate Institute
Toronto, ON
05.2015

Skills

  • Problem Resolution
  • Task Delegation
  • Operations Management
  • Opening and closing procedures
  • Team Leadership
  • Cash Handling
  • Onboarding and Orientation
  • Product and service knowledge
  • Team motivation
  • Flexible and Adaptable
  • Point of sale operation
  • Customer service and care

Certification

  • Health and Safety - 2015
  • Smart Serve Training - 2019
  • WHMIS Training - 2024


Timeline

Assistant Manager

Discounters Pool And Spa Warehouse
07.2020 - 02.2024

Cast Leader

Cineplex Cinemas
08.2015 - 03.2020

High School Diploma -

West Hill Collegiate Institute
Chaquel Fanning