Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Chantenes Wartel

San Lorenzo

Summary

My goal is to seek opportunities to expand my knowledge of client needs and preferences while maintaining my commitment to learning and excellence. I am passionate about child development and enthusiastic about strengthening my understanding of human behavior as well as its impact on the developmental stages of childhood. I have had the privilege to work and connect with people from different backgrounds and I understand the importance of catering to the individual. My key strengths include communication, conflict resolution and patient assessment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Fremont Hospital
12.2024 - Current


  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Monitored patient behavior and mental health status to ensure safety and compliance with care plans.
  • Assisted in implementing therapeutic activities, enhancing patient engagement and support during treatment sessions.

Sales Associate/Customer Service

Nike
03.2019 - Current


  • Developed strong communication skills through effective interaction with diverse clientele, resulting in increased customer satisfaction.
  • Cultivated a deep understanding of client needs and preferences, consistently exceeding expectations and leaving a lasting impression.
  • Maintained knowledge of product features, benefits, and promotions to enhance sales effectiveness.

Behavior Technician

Learning Arts
10.2023 - 02.2024
  • Providing Direct Therapy: Used evidence-based techniques such as Applied Behavior Analysis (ABA) to teach and reinforce desired behaviors and skills.
  • Data Collection: Recorded and tracked clients' behaviors and progress toward their goals to help BCBAs make informed decisions about treatment.

Shift Leader

Jamba Juice
10.2016 - 01.2019
  • Supervised daily operations to ensure exceptional customer service and product quality.
  • Trained and mentored team members to enhance performance and operational efficiency.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

Education

Bachelor's degree - Psychology

San Francisco State University
San Francisco, CA
10-2026

Associate in Science (AS) - Social Sciences

Merritt College
Oakland, CA
04.2022

Skills

  • Behavior management
  • Stress reduction techniques
  • Behavior observation
  • De-escalation techniques
  • Problem-solving
  • Compassionate care
  • Patient advocacy
  • Data confidentiality
  • Recovery support
  • Collaborative treatment planning
  • Active listening

Certification

  • Driver's License
  • CPR Certification
  • First Aid Certification
  • BLS Certification
  • Non-CDL Class C


Languages

Spanish
Limited Working

Timeline

Mental Health Technician

Fremont Hospital
12.2024 - Current

Behavior Technician

Learning Arts
10.2023 - 02.2024

Sales Associate/Customer Service

Nike
03.2019 - Current

Shift Leader

Jamba Juice
10.2016 - 01.2019

Associate in Science (AS) - Social Sciences

Merritt College

Bachelor's degree - Psychology

San Francisco State University
Chantenes Wartel