CHANTELLE A. MCLEOD
Dalian
Summary
To undertake employment that allows me to develop professionally, while being able to utilize my skills for the betterment of the organization with the best use of my dedication, determination and resourcefulness.
Overview
18
18
years of professional experience
Work History
English Language Teacher
Etonkids Bilingual Kindergarten
Dalian
06.2022 - Current
- Communicated regularly with parents about their child's progress in learning English language.
- Assisted students in understanding the use of grammar rules while speaking or writing in English.
- Encouraged creative thinking among students by providing them with real-world examples during classroom discussions.
- Adapted teaching methods according to the needs of each student.
- Incorporated games into lessons to motivate reluctant learners.
- Attended professional development workshops and seminars related to teaching English language effectively.
- Maintained strict classroom behavior management to provide positive, conducive environment for learning.
- Made learning grammar fun by involving problem-solving and language play.
University Lecturer of English
Chengdu University of Technology
Chengdu Province
08.2021 - 06.2022
- Assessed student progress through tests, quizzes and exams.
- Conducted individual student consultations on assignments, projects and research papers.
- Organised and supervised practical classes for student groups of varying sizes.
- Participated in departmental meetings regarding curriculum development.
- Reviewed student work and provided constructive feedback for improvement.
- Customized innovative methods and materials to produce effective learning experiences.
- Raised average scores on exams points through goal-setting and improved study habits.
- Attended and participated in staff meetings to learn new teaching strategies and brainstorm ideas to improve classroom presentations.
- Coached students, offering one-on-one tutoring to improve linguistics and pronunciation.
- Taught English classes to students of various levels.
English Language Teacher
JIANGSU UNIVERSITY
10.2018 - 08.2021
- ESL Oral Communication, Designing Lesson Plans and creating activity booklets, teach their Senior English Class
- Administrative Staff Oral Communication class designed lesson plan/course and conducted final oral examinations.
Customer Service Representative
Advantage Communication
11.2017 - 01.2018
- Technical Support (Flow)
Customer Service Representative
VXI
- 11.2017
- Sales (Inbound) Directv
Cashier
UWI Bookshop, The University of the West Indies, Mona Campus
01.2017 - 06.2017
Clerical Assistant III
Department of Language, Linguistics and Philosophy, The University of the West Indies, Mona Campus
10.2010 - 12.2016
- Organize, manage, supervise, and provide essential customer service and administrative support to students and staff
- Assist in the coordination and organization of Undergraduate registration/course issues
- Provide academic counseling to students
- Assist in the coordination and preparation of the Global Reggae Conference
- Work directly with the English Language Proficiency Test Unit
- Assist in the research and development of the CARIJOP online Philosophy Journal
- Perform numerous secretarial tasks for the Department of Language, Linguistics and Philosophy office.
Private International English Language Tutor
Skype and Learn
08.2013 - 09.2016
- Online whiteboard collaboration with students
- One-on-one sessions for students who wish to take the upcoming test but did not have an English speaking background
- Sessions involved listening, speaking, reading, and writing to ensure fluency.
English Language Proficiency Coach
The University of the West Indies, Mona Campus
08.2011 - 06.2013
- Small class setting with University students who wish to improve their grammatical skills
- Coaching also included teaching sessions, essay writing and reviews.
IELTS Assistant Administrator
International English Language Testing System
02.2011 - 08.2012
- Manage and maintain candidates IELTS registration on British Council Database IWAS & ORS, file source documents, maintain stock records, record all revenue in reconciliation spreadsheet, prepare supporting documentation for reconciliation of the bursary account, deliver effective customer care to all customers and clients
Customer Service Representative
Kingston Bookshop
07.2007 - 09.2007
- Under the supervision of the Manager and supervisor, assisted in organization and management of the floor activities as it pertains to customers and customer service, providing essential administrative support while ensuring the effectiveness of the Kingston Bookshop Store.
Customer Service Representative
Kingston Bookshop
06.2006 - 08.2006
- Under the supervision of the Manager and supervisor, assisted in organization and management of the floor activities as it pertains to customers and customer service, providing essential administrative support while ensuring the effectiveness of the Kingston Bookshop Store.
Voluntary Teaching
The Papine High School
12.2016
- Extra class for students sitting the upcoming CXC examination
- Age group ranging from 15-17 years old.
Education
TEFL Certificate -
01.2021
Bachelor of Arts, Philosophy (major) and Entertainment and Cultural Enterprise Management (minor) -
Skills
- Microsoft Office Suite
- Identifying and solving problems
- Team-player
- Communication skills
- Analytic problem-solving
- Creative problem-solving
- Anticipative problem-solving
- Flexible
- Results-oriented
- Crisis management
- Self-control
- Adaptable to change
- Interpersonal skills
- Quick learner
Country
Kingston
Transferablejobskills
Proficiently skilled in Microsoft Office Suite, Identifying and solving problems as it is related to external and internal clients such as students, applicants, academics and other professionals Good team-player Excellent communication skills Analytic, creative and anticipative problem-solving capacity Flexible and directed to results Skilled in effective crisis management Self-control in stressful environment Stable and adaptable to change when necessary Good interpersonal skills Have the ability to grasp new concepts efficiently
Home
23 St. Joseph Road, Kintyre PA, Kingston 7, Jamaica
Currentlocation
Dalian, Liaoning, Dalian, Liaoning
Timeline
English Language Teacher
Etonkids Bilingual Kindergarten
06.2022 - Current
University Lecturer of English
Chengdu University of Technology
08.2021 - 06.2022
English Language Teacher
JIANGSU UNIVERSITY
10.2018 - 08.2021
Customer Service Representative
Advantage Communication
11.2017 - 01.2018
Cashier
UWI Bookshop, The University of the West Indies, Mona Campus
01.2017 - 06.2017
Voluntary Teaching
The Papine High School
12.2016
Private International English Language Tutor
Skype and Learn
08.2013 - 09.2016
English Language Proficiency Coach
The University of the West Indies, Mona Campus
08.2011 - 06.2013
IELTS Assistant Administrator
International English Language Testing System
02.2011 - 08.2012
Clerical Assistant III
Department of Language, Linguistics and Philosophy, The University of the West Indies, Mona Campus
10.2010 - 12.2016
Customer Service Representative
Kingston Bookshop
07.2007 - 09.2007
Customer Service Representative
Kingston Bookshop
06.2006 - 08.2006
Customer Service Representative
VXI
- 11.2017
TEFL Certificate -
Bachelor of Arts, Philosophy (major) and Entertainment and Cultural Enterprise Management (minor) -
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