Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chantelle Turcott

Chilliwack,BC

Summary

Accomplished professional with a proven track record at Sapphire Creative, adept in stock management and enhancing customer satisfaction. Leveraged strong communication skills and attention to detail to streamline operations, significantly boosting productivity. Known for reliable problem-solving and fostering team cooperation, consistently exceeding departmental goals. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

6
6
years of professional experience

Work History

Sales Assistant

Saphire Designs
03.2019 - Current
  • Managed a high volume of incoming inquiries, accurately and efficiently directing them to appropriate personnel.

Shipping and Receiving Clerk

Saphire Design
03.2019 - Current
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Embroidery Technician

Saphire Design
03.2019 - Current
  • Performed counting and inspection of products during sewing process.
  • Sewed or assembled fabric or hardware.
  • Identified areas for improvement in production processes through regular process analysis reviews, leading to streamlined workflows that saved time and resources.
  • Enhanced embroidery quality by implementing regular machine maintenance and calibration procedures.
  • Maintained a clean and organized working environment, adhering to safety protocols to minimize workplace hazards.
  • Established strong relationships with suppliers, negotiating favorable pricing terms for materials without compromising quality.
  • Trained new team members in the use of embroidery machines and software, increasing productivity levels across the department.
  • Improved customer satisfaction by delivering high-quality embroidered products within stipulated deadlines.
  • Collaborated with design team to create visually appealing and accurate embroidery designs for varied client requirements.
  • Contributed to a positive work environment by fostering open communication channels and collaborative problem-solving among team members.
  • Consistently met project deadlines, effectively prioritizing multiple orders based on urgency and complexity.
  • Met or exceeded monthly productivity goals and contributed significantly to department goals.

Education

High School Diploma -

Sardis Secondary
Chilliwack, BC

Skills

  • Cash Handling
  • Goal-Oriented
  • Stock management
  • Sales expertise
  • Complex Problem-Solving
  • Processing payments
  • Opening and closing procedures
  • Customer Service
  • Friendly and Helpful
  • Strong Communication and Interpersonal Skills
  • Reliable and Responsible
  • Honest and Dependable
  • Team Cooperation
  • Attention to Detail
  • Product Knowledge

Languages

English
Full Professional

Timeline

Sales Assistant

Saphire Designs
03.2019 - Current

Shipping and Receiving Clerk

Saphire Design
03.2019 - Current

Embroidery Technician

Saphire Design
03.2019 - Current

High School Diploma -

Sardis Secondary

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Chantelle Turcott