Chantelle Therrien
Windsor,ON
Summary
As the founder of Four Hair Gallery, I excelled in small business operations and relationship building, significantly enhancing client satisfaction and loyalty. My expertise in operations management and customer relations drove repeat business, with a focus on strategic employee training to elevate service standards. This blend of hard and soft skills resulted in measurable success, setting a benchmark for excellence in client service.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
Work History
Owner
Four Hair Gallery
01.2020 - 02.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
Stylist
MasterCuts - Regis
03.2006 - 11.2019
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Scheduled regular follow-up appointments with clients to ensure they remained satisfied with their purchases and styling advice.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Medical Office Assistant
Trios College
03-2024
No Degree - Paralegal Studies
St. Clair College of Applied Arts And Technology
Windsor, None09-2023
Skills
- Small business operations
- Relationship building
- Customer relations
- Client service
- Operations management
Accomplishments
During my ownership of Four Hair Gallery, I had the honor to be on the board of the BIA of Walkerville.
Languages
English
Full Professional
Timeline
Owner
Four Hair Gallery
01.2020 - 02.2024
Stylist
MasterCuts - Regis
03.2006 - 11.2019
Medical Office Assistant
Trios College
No Degree - Paralegal Studies
St. Clair College of Applied Arts And Technology
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