Chantelle Sherbrooke
Edmonton,AB
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision in independent or team environments.
Overview
10
10
years of professional experience
Work History
Senior Administrative Assistant
HLH LLP
07.2021 - 06.2024
- Kept files and records in content management systems such as iFirm, CaseWare, Visio, TaxPrep, and Excel
- Delivered top-notch administrative support to office staff in an efficient manner, promoting excellence in office operations.
- Coordinated office activities and public events through involvement on the social committee; and organizing a sports team with ESSC to promote team building and culture.
- Offered technical support and troubleshot issues to enhance office productivity.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
- Correspondence with CRA, often preparing T1 and T2 reviews throughout the year.
- Volunteered to help with special projects of varying degrees of complexity.
- Built and maintained excellent client relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Office Administrator
Rutwind Brar LLP
02.2020 - 06.2021
- Handled correspondence, filing systems, and calendar plans for a fast-paced Accounting Firm.
- Maintained office supplies and scheduled orders from appropriate vendors.
- Maintained finances, expenses, and billing.
- Coordinated company meetings, appointments, and interviews.
- Implemented policy and procedure changes to benefit employees and .clients.
- Performed a range of administrative duties to keep the office functioning at a high level.
Front of House/Bar Manager
Boston Pizza
03.2018 - 02.2020
- Oversaw daily restaurant operations and all front of house/bar staff
- Managerial responsibilities including training hiring, and supervising employees
- Inventory, cash, and opening/closing duties
- Managed scheduling for all restaurant and lounge staff
- Managed front-end operations to ensure friendly and efficient interactions during service.
FOH Manager
Boston Pizza
01.2018 - 03.2018
- Oversaw daily restaurant operations and all front of house staff
- Managerial responsibilities including training, hiring, and supervising employees
- Inventory, cash, and opening/closing duties
- Managed food and liquor orders and invoices
- Managed front-end operations to ensure friendly and efficient interactions during service
- Promoted from Cook to FOH Manager within 3 months.
Server
The Parkway Retirement Community
12.2015 - 08.2017
- Took orders and provided excellent customer service to the residents
- Helped prepare the food and clean up after the residents
- Regularly checked on guests to ensure their satisfaction with their service.
Front Desk Receptionist
Athabasca Multiplex
03.2014 - 06.2015
- Directed guests and answered their questions
- Maintained a secure location by creating membership cards and signing members in and out of the location
- Answered the telephone; received and relayed messages; provided information to callers
- Maintained a clean and presentable working space
- Assisted guests in enrolling in programs offered.
Education
Applied Bookkeeper Certificate
NAIT
Edmonton, ABHighschool Diploma -
Edwin Parr Composite High School
Athabasca, AB06.2015
Skills
- Organizational skills
- Time Management
- Multi-Line Telephone Systems
- Data Entry
- Verbal and written communication
- File and Calendar Management
- Typing Speed
- Bookkeeping and Basic Accounting
- Tech-Savvy
Professional Development
- Air Cadets (2009 - 2015) - Athabasca, AB
- Standard First Aid CPR/AED Level C
- Food Safety
- ProServe
- Certified in QuickBooks Online
References
Safrana Ahmed - HLH LLP Business Manager
Taylor Diakun - HLH LLP Senior Tax Manager
Christopher Hajek - HLH LLP Staff Accountant
Timeline
Senior Administrative Assistant
HLH LLP
07.2021 - 06.2024
Office Administrator
Rutwind Brar LLP
02.2020 - 06.2021
Front of House/Bar Manager
Boston Pizza
03.2018 - 02.2020
FOH Manager
Boston Pizza
01.2018 - 03.2018
Server
The Parkway Retirement Community
12.2015 - 08.2017
Front Desk Receptionist
Athabasca Multiplex
03.2014 - 06.2015
Applied Bookkeeper Certificate
NAIT
Highschool Diploma -
Edwin Parr Composite High School
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