Chantelle Randell
Kitchener,ON
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
year of professional experience
Work History
Hostess
Ennio's Pasta House
05.2023 - 08.2024
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Assisted managers with quickly resolving service- and food-related issues.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Used cash registers and credit card machines to cash out customers.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Cashier
Bath And Body Works
09.2023 - 01.2024
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Upsold additional products and services to customers, increasing revenue.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
St Mary's Highschool
Kitchener, Canada06.2024
Skills
- Cash Register Operation
- Returns Processing
- Customer Service
- Product Restocking
- Customer Assistance
- Product Recommendations
- Organizational Abilities
- Complex Problem-Solving
- Guest Inquiries
- Time Management Skills
- Order Taking
- Cleaning and Sanitizing
Languages
English
Native or Bilingual
Timeline
Cashier
Bath And Body Works
09.2023 - 01.2024
Hostess
Ennio's Pasta House
05.2023 - 08.2024
High School Diploma -
St Mary's Highschool
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