Chantelle James
Brampton,ON
Summary
Motivated and reliable individual seeking a position where I can contribute strong teamwork, excellent customer service, and a positive work ethic to support an efficient, safe, and customer-focused environment. Committed to maintaining high standards, assisting customers effectively, and working collaboratively to support daily operations and overall team success.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Footwear Adviser
Sportchek
Brampton, Canada
08.2022 - Current
- Knowledgeable with PDTs, RFIDs, and POS systems.
- Communicated through walkie-talkies to work more effectively.
- Went above and beyond customer expectations for an exceptional shopping experience.
- Recommended products to match customers budgets and preferences.
- Greeted customers and offered quick assistance to handle diverse needs.
- Monitored sales floor, restocked, received shipment and cleaned.
- Sold Mastercard and reward cards.
Sales Associate
SVP Sports
Etobicoke, Canada
07.2020 - 05.2022
- Communicated through walkie-talkies to work more effectively.
- Went above and beyond customer expectations for an exceptional shopping experience.
- Recommended products to match customer budget and preferences.
- Welcomed customers and offered quick assistance to handle diverse needs.
- Monitored aisles, restocked shelves, and cleaned.
Woodbridge Soccer Referee/Sideline Referee
Woodbridge Soccer Club
Woodbridge, Canada
07.2019 - 07.2020
- Promoted and modeled sportsmanship to increase player enjoyment and prevent on-field conflicts.
- Noted game scores and reported figures for official documentation and archiving.
- Reviewed game schedules to learn about team composition and prepare for age-specific rules.
- Signaled the start of each match and monitored players for compliance with fair play standards.
Education
Bachler’s of Arts - Criminology
York University – Keele Campus
Toronto, Ontario 01.2023 - 01.2026
OSSD - Honours Graduate
North Park Secondary
Brampton, Ontario 09.2019 - 06.2023
Skills
- Great Multitasker
- Strong Communication
- Problem Solving
- Attention to detail
- Customer service
- Merchandising
- Prioritization
- Collaboration
- Responsible
- Punctual
- Mannerly
- Honest
- Attentive
- Time management
- Sales promotions
- Cash handling
- Decision-making
Certification
Ontario G Class License
Accomplishments
- 03/01/18, Perfect Attendance Award
- 03/01/18, Leadership Team
- 03/01/18, Physical Education Award
References
Reference Available Upon Request
Timeline
Bachler’s of Arts - Criminology
York University – Keele Campus
01.2023 - 01.2026
Footwear Adviser
Sportchek
08.2022 - Current
Sales Associate
SVP Sports
07.2020 - 05.2022
OSSD - Honours Graduate
North Park Secondary
09.2019 - 06.2023
Woodbridge Soccer Referee/Sideline Referee
Woodbridge Soccer Club
07.2019 - 07.2020