Chantelle Jack
New Westminster,BC
Summary
My goal is to obtain a Cosmetologist / Barber or managerial position with my skills, knowledge, and training in a salon/spa based setting. My goal is to pursue higher learning while following my passion.
Overview
10
10
years of professional experience
Work History
Barbershop Manager
Sports Clips
02.2019 - 05.2021
- Increased customer satisfaction by implementing efficient scheduling and appointment systems.
- Managed daily operations for a smooth barbershop experience and enhanced client retention.
- Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
- Streamlined inventory management processes, reducing costs and ensuring adequate product availability.
- Trained staff on proper barbering techniques, resulting in consistent service quality across all employees.
- Addressed customer complaints promptly, resolving issues effectively to maintain high levels of customer satisfaction.
Experienced Manager
TEN BEAUTY SUPPLY
08.2016 - 01.2018
- My position here allowed me to manage and assist with customer satisfaction
- This position was enjoyable for me as it gave me the opportunity to learn a lot about the beauty supply industry.
- Working with customers who have diverse hair and cosmetic needs helped me enhance my sales skills in the industry.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
TEACHER/ASSISTANT MANAGER
OF THE CROWD ACADEMY
10.2011 - 08.2016
- In this position I started off as an assistant teacher and I quickly blossomed into many more positions
- This job taught me to be well rounded with every aspect of childcare management
- From being an assistant teacher to being a cook, bus driver, teacher, to eventually being the assistant manager of the business
- I was in charge of billing and data entry, filing papers and still being able to teach a class of students.
Education
Diploma in Cosmetology - Cosmetology
Remington College
Webster, Texas2018
High School Diploma -
Texas City High School
Texas City, TX.05.2012
Skills
- Appointment Management
- Diverse Barbering techniques
- Ability to train employees
- Sales and Communications
- My work ethics, knowledge and style of sales allows me to promote any item into a successful sale
- Leadership
- Knowledgeable of Health and Safety practices
- I aim to be a positive leader in every job I reside in My motto in every position is to give it 110% effort to satisfy my employer and my guest/clients
- Volunteer work Food Program Site Lead/Distributor summers 2011 and 2012 R Base
Timeline
Barbershop Manager
Sports Clips
02.2019 - 05.2021
Experienced Manager
TEN BEAUTY SUPPLY
08.2016 - 01.2018
TEACHER/ASSISTANT MANAGER
OF THE CROWD ACADEMY
10.2011 - 08.2016
Diploma in Cosmetology - Cosmetology
Remington College
High School Diploma -
Texas City High School