Chantelle Jack
New Westminster,BC
Summary
My goal is to obtain a Cosmetologist / Barber or managerial position with my skills, knowledge, and training in a salon/spa based setting. My goal is to pursue higher learning while following my passion.
Overview
10
10
years of professional experience
Work History
Barbershop Manager
Sports Clips
League City, Texas
02.2019 - 05.2021
- Increased customer satisfaction by implementing efficient scheduling and appointment systems.
- Managed daily operations for a smooth barbershop experience and enhanced client retention.
- Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
- Streamlined inventory management processes, reducing costs and ensuring adequate product availability.
- Trained staff on proper barbering techniques, resulting in consistent service quality across all employees.
- Addressed customer complaints promptly, resolving issues effectively to maintain high levels of customer satisfaction.
Experienced Manager
TEN BEAUTY SUPPLY
Texas City, TX.
08.2016 - 01.2018
- My position here allowed me to manage and assist with customer satisfaction
- This position was enjoyable for me as it gave me the opportunity to learn a lot about the beauty supply industry.
- Working with customers who have diverse hair and cosmetic needs helped me enhance my sales skills in the industry.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
TEACHER/ASSISTANT MANAGER
OF THE CROWD ACADEMY
10.2011 - 08.2016
- In this position I started off as an assistant teacher and I quickly blossomed into many more positions
- This job taught me to be well rounded with every aspect of childcare management
- From being an assistant teacher to being a cook, bus driver, teacher, to eventually being the assistant manager of the business
- I was in charge of billing and data entry, filing papers and still being able to teach a class of students.
Education
Diploma in Cosmetology - Cosmetology
Remington College
Webster, Texas2018
High School Diploma -
Texas City High School
Texas City, TX.05.2012
Skills
- Appointment Management
- Diverse Barbering techniques
- Ability to train employees
- Sales and Communications
- My work ethics, knowledge and style of sales allows me to promote any item into a successful sale
- Leadership
- Knowledgeable of Health and Safety practices
- I aim to be a positive leader in every job I reside in My motto in every position is to give it 110% effort to satisfy my employer and my guest/clients
- Volunteer work Food Program Site Lead/Distributor summers 2011 and 2012 R Base
Timeline
Barbershop Manager
Sports Clips
02.2019 - 05.2021
Experienced Manager
TEN BEAUTY SUPPLY
08.2016 - 01.2018
TEACHER/ASSISTANT MANAGER
OF THE CROWD ACADEMY
10.2011 - 08.2016
Diploma in Cosmetology - Cosmetology
Remington College
High School Diploma -
Texas City High School