CHANTELLE DUPREE
Santa Maria
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
25
25
years of professional experience
Work History
Sales Associate
Crocs
Pismo Beach, CA
04.2025 - Current
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction.
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals.
- Consistently exceeded monthly sales targets through effective product knowledge and persuasive selling techniques.
- Maintained product displays, ensuring alignment with brand standards and promotional strategies.
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed transactions efficiently, minimizing wait times and improving customer satisfaction.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
Checkout Advocate
Target
San Luis Obispo, CA
06.2024 - 10.2024
- Helped guests find specific products, answering questions and offering advice.
- Assisted with purchases, locating items, and signing up for rewards programs.
- Troubleshot and resolved issues with cash registers, card scanners, and printers.
- Worked closely with front-end staff to assist guests.
- Facilitated smooth and efficient checkout processes for customers.
Retail Merchandising Associate
HomeGoods
Santa Maria, CA
09.2023 - 06.2024
- Ring up customer purchases and returns.
- Promoted credit card and loyalty programs during customer interactions.
- Processed and prepared merchandise for the sales floor.
- Initiated and participated in store recovery as needed throughout the day.
- Led merchandising initiatives to optimize product placement and enhance customer experience.
- Developed and implemented seasonal display strategies to drive sales and increase foot traffic.
Admin / Personal Assistant
Swoosh Basketball / Paradise Trading Post
Orcutt, CA
04.2001 - 08.2023
- Created travel arrangements and distributed travel details to youth basketball teams and organizations.
- Assisted with planning special events by arranging catering services, securing venues, and ordering promotional materials.
- Coordinated mailings, including sorting mail and preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed scheduling and calendar appointments for executives, ensuring optimal time allocation.
- Developed comprehensive filing systems, improving document retrieval and organization.
- Coordinated administrative tasks to enhance office efficiency and support team objectives.
Education
No Degree -
Santa Maria High School
Santa Maria, CAHigh School Diploma -
Santa Maria High School
Santa Maria, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Payment processing
Timeline
Sales Associate
Crocs
04.2025 - Current
Checkout Advocate
Target
06.2024 - 10.2024
Retail Merchandising Associate
HomeGoods
09.2023 - 06.2024
Admin / Personal Assistant
Swoosh Basketball / Paradise Trading Post
04.2001 - 08.2023
No Degree -
Santa Maria High School
High School Diploma -
Santa Maria High School