Chantelle Deyoung
Antigonish,NS
Summary
Motivated 22-year-old with engaging personality and flexible approach. Looking to delve deeper into the workforce. Upbeat, friendly and anticipating customer needs to facilitate consistently enjoyable customer experiences.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Respite Care Provider
Jane Pelly
Antigonish, NS
10.2020 - 09.2022
- Assisted patient with personal requirements for housekeeping and grooming assistance.
- Helped patient maintain optimal health by overseeing medication administration and doctor's appointments.
- Assisted patient with basic activities of daily living.
- Consistently acknowledged and immediately removed any and all accessibility barriers.
Home Care Provider
Clara Delorey
Antigonish, NS
01.2022 - 02.2022
- Assisted patient with handling daily chores and errands by attending in transportation to appointments, cleaning personal spaces and purchasing supplies.
- Assisted patient with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted patient with personal requirements for housekeeping and grooming assistance.
- Assisted patient with positive morale to support independence and well-being.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Helped patient safely transition between sleeping surfaces and mobility assistance such as a walker by providing consistent physical and mental support.
Receptionist
Shannex Parkland Antigonish Nursing Home
Antigonish, NS
12.2019 - 04.2020
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors a positive first impression.
- Confirmed appointments, communicated with patients and updated patient records.
- Answered central telephone system and directed calls accordingly.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Checked-in visitors and managed logbooks to comply with security initiatives.
Wait Staff Member
Shannex Parkland Antigonish Nursing Home
Antigonish, NS
09.2019 - 12.2019
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Cultivated warm relationships with patients.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Noted special patron requests and followed up with kitchen to confirm delivery.
Custodial Worker
Shannex Parkland Antigonish Nursing Home
Antigonish, NS
09.2019 - 12.2019
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Collected trash and emptied receptacles and recycling containers.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Sorted, washed and folded laundry on a regular basis.
Job Shadow
Antigonish Recreation Department
Antigonish, NS
07.2018 - 08.2018
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned how to further connect the community with both myself and other community members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
No Degree - “Achieve” Program
Nova Scotia Community College
Port Hawkesbury, NS04.2019
High School Diploma -
Dr. John Hugh Gillis Regional High School
Antigonish, NS06.2018
Skills
- Hospitality Service
- Positive Attitude and Energetic
- Call Answering and Routing
- Quick and Easy Adaptation to New Routines
- Punctuality
- Household & Workplace Cleaning
- Injury and Accident Prevention
- Damage Prevention
- Customer Service
- Safe Chemical Disposal
Certification
Completed three courses offered by the Nova Scotia Human Rights Commission.
These include:
-Serving All Customers Better
-Safe Spaces Make Great Workplaces
-Working With Abilities
References
Michelle MacNeil - Employment Specialist
Achieve program, NSCC Strait Area Campus
1(902)-227-8122
Timeline
Home Care Provider
Clara Delorey
01.2022 - 02.2022
Respite Care Provider
Jane Pelly
10.2020 - 09.2022
Receptionist
Shannex Parkland Antigonish Nursing Home
12.2019 - 04.2020
Wait Staff Member
Shannex Parkland Antigonish Nursing Home
09.2019 - 12.2019
Custodial Worker
Shannex Parkland Antigonish Nursing Home
09.2019 - 12.2019
Job Shadow
Antigonish Recreation Department
07.2018 - 08.2018
No Degree - “Achieve” Program
Nova Scotia Community College
High School Diploma -
Dr. John Hugh Gillis Regional High School
Completed three courses offered by the Nova Scotia Human Rights Commission.
These include:
-Serving All Customers Better
-Safe Spaces Make Great Workplaces
-Working With Abilities
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