Chantelle Arbic
Calgary,AB
Summary
Dedicated Customer Service Professional with extensive experience in various roles, including transaction coordination and freelance photography. Seeking opportunities to leverage skills in customer service, administrative support, and organizational management to contribute effectively in a dynamic work environment. Innovative Photographer talented at experimenting with new approaches, techniques, software, and lenses. Thrive under pressure and successful with creativity-focused artistic challenges. Excellent eye for light and composition.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Professional Freelance Photographer / Visual Content Creator
Chantelle Arbic Photography
Calgary, Canada
09.2014 - Current
- Worked with various clients, including individuals, businesses, and non-profit organizations, to capture high-quality photographs for their specific needs
- Branded images effectively with consistent styles based on personal expertise or client requests for social media use for Google business.
- Edited and retouched images using Adobe Lightroom and Photoshop to enhance their quality and aesthetics
- I created images for use in logos, flyers, magazines, news articles, and social media posts. (Instagram, Facebook, and google business) increasing internet traffic by 90% for clients
- Managed business operations, including scheduling, invoicing, and client communication
- Featured work in Calgary Herald, The Sun as well as the Financial Post
Real Estate Transaction Coordinator
T.Nellissen consulting
Calgary, Canada
10.2022 - 06.2023
- Overseeing every stage of a real estate transaction
- Documenting real estate transactions through paperwork and record-keeping by Creating property listings on MLS and other online platforms
- Managed incoming calls, emails, and inquiries from clients and other real estate agents
- Maintained accurate records of property transactions and client information
- Coordinating real estate transaction tasks, like inspections and vendors
- Design newsletters and Managed social media platforms using Canva and Adobe Photoshop
Production Associate - Project Based
Master Soap Makers Inc
Calgary, Canada
03.2021 - 05.2022
- Minimized handling and delivery errors with consistent verifications for labels, customer information, and system classifications.
- Oversaw bagging and boxing of finished products for storage or shipment for over 25,000 products.
- Collaborated with team members to identify areas for process improvement and efficiency enhancement in order to meet deadlines
- Use of knowledge of chemicals and light-duty machinery used to produce products while using proper PPE and protective gear.
- Followed and used formulas as per production requirements.
Office Administrator
Thornborough Smeltz LLP
Calgary, Canada
08.2020 - 01.2021
- Scheduled and coordinated meetings and conferences for associates using Microsoft Office 365.
- Provided detail-oriented administrative support to 15+ coworkers to ensure efficient office operations.
- Prepping shipping labels for packages and documentation as requested by legal assistants and lawyers via couriers.
- Protected confidential guest and business information.
- Scheduled courier pick-ups and overnight deliveries.
- Answering and routing incoming calls on a multi-line telephone system
Front Desk Receptionist / Social Media Marketing Coordinator
Big Sky Fitness
Calgary, Canada
07.2017 - 10.2020
- Created an inviting environment for all new members and helped them learn about our policies while also giving them a tour of the facility to match them with a membership
- Stayed up-to-date with fitness industry trends and best practices, incorporating them into social media strategies
- Consistent track record of achieving and exceeding performance goals, such as membership sales and revenue targets.
- Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in with members through the application MindBody
- Promoted within the first year of working from front desk receptionist to social media coordinator
- Strong understanding of social media platforms and algorithms
- Was awarded employee of the year for best customer service of 2018 by CEO and employees
Education
Bachelor's Degree - Photography and Design
Alberta University of The Arts
Calgary, AB05.2019
Skills
- MacOS proficiency
- Microsoft Office expertise
- Image retouching and color correction
- Administrative skills
- Time management
- Customer support and service
- Warehouse logistics
- Digital marketing strategies
Certification
The Founder's Journey - Entrepreneurial Process, 02/01/24, Present, The Founder's Journey - Entrepreneurial Process certificate provides insights into company operations and successful product strategies. Participants learn about business strategy, product development, market analysis, and customer engagement, empowering them to drive innovation and achieve entrepreneurial success.
Awards
- Presidential Honour Roll, 12/01/18
- Jason Lang Scholarship, 12/01/18
- Dyna Care Community Award, 02/01/18
Timeline
Real Estate Transaction Coordinator
T.Nellissen consulting
10.2022 - 06.2023
Production Associate - Project Based
Master Soap Makers Inc
03.2021 - 05.2022
Office Administrator
Thornborough Smeltz LLP
08.2020 - 01.2021
Front Desk Receptionist / Social Media Marketing Coordinator
Big Sky Fitness
07.2017 - 10.2020
Professional Freelance Photographer / Visual Content Creator
Chantelle Arbic Photography
09.2014 - Current
Bachelor's Degree - Photography and Design
Alberta University of The Arts
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