Summary
Overview
Work History
Education
Skills
Timeline
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Chantele Nicol

Toronto,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Warehouser Operations Manager

Allison's Fine Foods Ltd.
01.2020 - 10.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pump trucks and material moving equipment to receive and transport items from various warehouse locations.
  • Checked packages and merchandise for damage and notified vendors.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Consistently lifted materials weighing as much as 40 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Completed cycle counts and monthly inventory.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Managed warehouse operations and verified proper shipment procedures.
  • Delegated daily tasks to production supervisor/ warehouse staff. Processed and received incoming shipments. Picked, packed and shipped outgoing orders to online clients. Payroll and scheduling. Fast paced environment requiring a strong attention to detail. In charge of bi-yearly trade show, met clients, showed up coming seasonal products, and received client orders. As the warehouse operations manager I helped in every department as necessary to ensure deadlines were met and our clients were satisfied.

Customer Service Representative

LCBO
06.2012 - 06.2017
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Served customers promptly, courteously and responsibly and in addition to interacting with customers, my responsibilities included unloading trucks, handling stock; and operating computerized cash registers. Physical tasks included repetitive moving and lifting bottles varying in weigh, and lifting cases weighing up to 60lbs; standing for extended periods of time and being able to reach, climb, bend, twist, and walk. Social responsibility, asking for identification and/or refusing irritate or intoxicated customers.

Education

High School Diploma -

East York Collegiate Institute
East York, ON
06.2004

Skills

  • Exceptional management and leadership skills
  • Creative and lateral thinker
  • Highly motivated and enthusiastic
  • Proactive, motivated, flexible team player, excellent interpersonal communications, and organization skills

Timeline

Warehouser Operations Manager

Allison's Fine Foods Ltd.
01.2020 - 10.2023

Customer Service Representative

LCBO
06.2012 - 06.2017

High School Diploma -

East York Collegiate Institute

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Chantele Nicol