Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chantele Crocker

Brampton,Ontario

Summary

Dynamic Accounts Receivable Specialist with a proven track record at Cornerstone Logistics, excelling in cash application processing and team leadership. Achieved significant reductions in overdue accounts through strategic collection efforts and process improvements. Proficient in financial reconciliation and committed to enhancing operational efficiency while fostering effective communication across teams.

Overview

25
25
years of professional experience

Work History

Accounts Receivable Specialist

RB&W Manufacturing
Brampton, Ontario
01.2025 - 03.2025
  • Recommended process improvements that streamlined efficiency in Accounts Receivable operations.
  • Maintained organized records of customer account activities and transactions.
  • Assisted with month-end closing by preparing journal entries for Accounts Receivable.
  • Generated weekly aging reports to identify delinquent accounts for follow-up actions.
  • Executed daily cash application functions with accuracy and efficiency.
  • Monitored un-applied cash balances to recognize potential write-offs and bad debt accruals.
  • Managed receivables across multiple entities and currencies: CAD, USD, EURO, GBP.
  • Ensured compliance with SOX financial regulations and internal controls.

Accounts Receivable Supervisor

Cornerstone Logistics
Oakville, Ontario
05.2022 - 08.2024
  • Executed collection efforts for overdue accounts, significantly reducing financial losses.
  • Administered accounts receivable to ensure prompt processing of financial documents.
  • Monitored aging reports to identify delinquent accounts and implement effective collection strategies.
  • Streamlined financial operations to enhance overall efficiency and accuracy in records.
  • Coordinated team tasks, resulting in improved productivity and performance.
  • Spearheaded training initiatives based on identified skill development needs.
  • Managed collection activities, negotiating with overdue accounts and liaising with agencies.
  • Assisted with financial planning by providing accurate cash forecasting.

Accounts Receivable Specialist

Cornerstone Logistics
Oakville, Ontario
06.2015 - 05.2022
  • Achieved daily departmental objectives through effective DSO management.
  • Processed cash receipts to ensure alignment with outstanding receivables.
  • Reconciled cash receipts weekly against bank credits for accuracy.
  • Verified misapplication of funds to prevent discrepancies.
  • Maintained AR records, prepared statements, invoices, and managed EDI transmissions.
  • Responded promptly to customer inquiries regarding account status.
  • Conducted collections via email and phone, resolving disputes effectively.
  • Analyzed potential customer creditworthiness using Dun & Bradstreet software.

Senior Accounts Manger

National Traffic Services
Orangeville, Ontario
01.2000 - 06.2015
  • Negotiated carrier rates aligned with client specifications to achieve cost savings.
  • Verified accuracy of proposed contracts against established tariffs.
  • Maintained regular communication with clients to ensure cost-effectiveness.
  • Facilitated seamless integration of new accounts into existing operations.
  • Trained colleagues on procedural standards and task coordination.
  • Processed accounts payable inquiries efficiently.
  • Identified cost-effective routing options based on client needs.
  • Generated weekly reports utilizing Excel and Access databases.

Education

High School Diploma -

Central Peel Secondary
Brampton, ON
06-1998

Skills

  • Accounts receivable management
  • Cash application processing
  • Aging report analysis
  • Credit assessment
  • Financial reconciliation
  • Regulatory compliance
  • Performance prioritization
  • Team leadership
  • Effective communication
  • Critical thinking and problem solving
  • Self-motivation and initiative
  • Oral and written communication
  • Software proficiency: Microsoft Office, AS400, Transplus, Oracle Fusion, Salesforce, QuickBooks, Avanti Slingshot, and PLEX
  • Process improvement
  • Contract reviewing
  • Research and due diligence
  • Invoice processing

Timeline

Accounts Receivable Specialist

RB&W Manufacturing
01.2025 - 03.2025

Accounts Receivable Supervisor

Cornerstone Logistics
05.2022 - 08.2024

Accounts Receivable Specialist

Cornerstone Logistics
06.2015 - 05.2022

Senior Accounts Manger

National Traffic Services
01.2000 - 06.2015

High School Diploma -

Central Peel Secondary

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Chantele Crocker