Chantel Vettor
Guelph,Canada
Summary
Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.
Overview
11
11
years of professional experience
Work History
Level 3 Inspector
Oerlikon Balzers
11.2018 - Current
- Respond to clients calls and emails
- Responsible for communicating to clients on delays
- Inspect all incoming and outgoing products
- Check running schedules and prepare client orders for appropriate times
- Arranged all outgoing shipments and filled out corresponding paperwork
- Responsible for new employee training
Office Manager/ Coordinator
Dealers Choice Group
09.2017 - 10.2018
- Responsible for daily, weekly and monthly office administrations, transactions and documentation
- Coordinated daily operations and manage employee schedules - Hired, and trained new employees
- Responsible for scheduling and arranging daily deliveries of merchandise
- Responded to customer phone calls and emails inquiries
- Able to shift work load to accommodate new priorities
- Managed account receivables and payables by manual deposits and wire transfers
- Responsible for keeping an accurate and updated OMVIC inventory log
- Managed and arranged shipping manifests for exports - Control inventory and order supplies - Maintained front reception area
General laborer
Valcom Manufacturing Group Inc.
11.2014 - 02.2016
- Met with supervisor each morning to go over the daily work plan and provide input to organize tasks, set goals, and objectives
- Coordinated a team of three, and delegated daily tasks
- Discuss issues and problem solved with team members
- Verified time cards
- Trained new staff
- Construct and mold assorted specialized antennas
- Member of the Health and Safety Committee and complete monthly reports
- Provided good direction to ensure new employee success - Assist other departments when required/requested
- Compile notes and wrote how to procedures for individual products for future reference
- Responsible and preform the closing checklist before leaving each day
Horticulture Team
City of Guelph, C&SS-Parks and Recreation-Parks Infrastructure & Horticulture
04.2014 - 10.2014
- Seasonal position
- Report unsafe equipment and tools, and wear personal protective equipment
- Conduct inspection of our city vehicle to ensure it is safe and in working order
- Ensure road set up is done correct and to safety requirements as per Book 7 for the OTC
- Ontario Traffic Council
- Work in a safe and timely manner to complete daily assigned tasks
- Maintain Boulevards which includes (pruning, weeding, mulching, cutting and trimming)
- Complete end of the day paper, driving log book, and boulevard maintenance sheets
- Willing to work on special duties outside my normal working hours
- Install horticulture displays
- Kept the street clean
Education
General Arts and Science Program
Conestoga College
Guelph, Ontario05.2016
Massage Therapy
Humber College
Toronto, Ontario09.2013
Ontario Secondary School Diploma - undefined
Our Lady of Lourdes Catholic High School
Guelph, Ontario12.2011
Skills
- Strong verbal and written communication
- Excellent management and customer service skills
- Effectively manages change in fast-paced settings
- Ability to learn quickly and take initiative
- Experienced with Word, PowerPoint, and Outlook
- Quality control
- Visual inspections
- Inspection reporting
- Training and mentoring
- Experience with SAP
Languages
English
Full Professional
Timeline
Level 3 Inspector
Oerlikon Balzers
11.2018 - Current
Office Manager/ Coordinator
Dealers Choice Group
09.2017 - 10.2018
General laborer
Valcom Manufacturing Group Inc.
11.2014 - 02.2016
Horticulture Team
City of Guelph, C&SS-Parks and Recreation-Parks Infrastructure & Horticulture
04.2014 - 10.2014
Massage Therapy
Humber College
Ontario Secondary School Diploma - undefined
Our Lady of Lourdes Catholic High School
General Arts and Science Program
Conestoga College