Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chantel Vettor

Guelph,Canada

Summary

Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.

Overview

11
11
years of professional experience

Work History

Level 3 Inspector

Oerlikon Balzers
11.2018 - Current
  • Respond to clients calls and emails
  • Responsible for communicating to clients on delays
  • Inspect all incoming and outgoing products
  • Check running schedules and prepare client orders for appropriate times
  • Arranged all outgoing shipments and filled out corresponding paperwork
  • Responsible for new employee training

Office Manager/ Coordinator

Dealers Choice Group
09.2017 - 10.2018
  • Responsible for daily, weekly and monthly office administrations, transactions and documentation
  • Coordinated daily operations and manage employee schedules - Hired, and trained new employees
  • Responsible for scheduling and arranging daily deliveries of merchandise
  • Responded to customer phone calls and emails inquiries
  • Able to shift work load to accommodate new priorities
  • Managed account receivables and payables by manual deposits and wire transfers
  • Responsible for keeping an accurate and updated OMVIC inventory log
  • Managed and arranged shipping manifests for exports - Control inventory and order supplies - Maintained front reception area

General laborer

Valcom Manufacturing Group Inc.
11.2014 - 02.2016
  • Met with supervisor each morning to go over the daily work plan and provide input to organize tasks, set goals, and objectives
  • Coordinated a team of three, and delegated daily tasks
  • Discuss issues and problem solved with team members
  • Verified time cards
  • Trained new staff
  • Construct and mold assorted specialized antennas
  • Member of the Health and Safety Committee and complete monthly reports
  • Provided good direction to ensure new employee success - Assist other departments when required/requested
  • Compile notes and wrote how to procedures for individual products for future reference
  • Responsible and preform the closing checklist before leaving each day

Horticulture Team

City of Guelph, C&SS-Parks and Recreation-Parks Infrastructure & Horticulture
04.2014 - 10.2014
  • Seasonal position
  • Report unsafe equipment and tools, and wear personal protective equipment
  • Conduct inspection of our city vehicle to ensure it is safe and in working order
  • Ensure road set up is done correct and to safety requirements as per Book 7 for the OTC
  • Ontario Traffic Council
  • Work in a safe and timely manner to complete daily assigned tasks
  • Maintain Boulevards which includes (pruning, weeding, mulching, cutting and trimming)
  • Complete end of the day paper, driving log book, and boulevard maintenance sheets
  • Willing to work on special duties outside my normal working hours
  • Install horticulture displays
  • Kept the street clean

Education

General Arts and Science Program

Conestoga College
Guelph, Ontario
05.2016

Massage Therapy

Humber College
Toronto, Ontario
09.2013

Ontario Secondary School Diploma - undefined

Our Lady of Lourdes Catholic High School
Guelph, Ontario
12.2011

Skills

  • Strong verbal and written communication
  • Excellent management and customer service skills
  • Effectively manages change in fast-paced settings
  • Ability to learn quickly and take initiative
  • Experienced with Word, PowerPoint, and Outlook
  • Quality control
  • Visual inspections
  • Inspection reporting
  • Training and mentoring
  • Experience with SAP

Languages

English
Full Professional

Timeline

Level 3 Inspector

Oerlikon Balzers
11.2018 - Current

Office Manager/ Coordinator

Dealers Choice Group
09.2017 - 10.2018

General laborer

Valcom Manufacturing Group Inc.
11.2014 - 02.2016

Horticulture Team

City of Guelph, C&SS-Parks and Recreation-Parks Infrastructure & Horticulture
04.2014 - 10.2014

Massage Therapy

Humber College

Ontario Secondary School Diploma - undefined

Our Lady of Lourdes Catholic High School

General Arts and Science Program

Conestoga College

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Chantel Vettor