Chantel O'Reilly
Trenton,ON
Summary
Dedicated professional with 16 years of experience in customer support and leadership in food services. Proven ability to communicate effectively and solve problems creatively in fast-paced environments. Committed to community engagement, working with families and fostering business growth and success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Produce Team Lead
Metro
Trenton, Ontario
08.2008 - Current
- Oversaw daily operations of department from opening to closing hours.
- Administered inventory control of produce and supplies by executing weekly order placements.
- Optimized organization of department by maintaining fully stocked supplies
- Execute recipes to construct high-quality items for customers.
- Upheld high cleanliness standards, adhering to health and safety protocols and procedures.
- Optimized filing system for department paperwork, ensuring high quality.
- Oversee waste management through effective diversion techniques, transferring all items appropriately, and ensuring efficient item accountability.
- Records health and safety logs, daily sanitation logs, and floor safety inspections hourly to ensure employee and customer safety and satisfaction.
- Incorporates feedback from public health and safety inspections and Metro food safety audits, affirming department upholds exceptional standards.
- Manage and coordinate efforts of team of 10, prioritizing teamwork and productivity.
- Organizes and conducts juice demonstrations at store level.
- Collaborates within Metro Test Team to review new recipes and products before official company launch.
- Handled customer service inquiries related to catering orders and daily transactions. Provided assistance with daily orders, enhancing operational efficiency.
- Managed cash registers and self-checkouts, ensuring accurate cash handling procedures.
Processed lottery sales and facilitated point-of-sale purchases efficiently. Executed returns and exchanges, maintaining high customer satisfaction standards. - Maintain organized records required by company with precision
Education
Diploma - Accounting And Payroll Administrator
Gates College
Cobourg, ON07-2023
Diploma - Medical Office Assistant
Gates College
Cobourg, ON07-2022
Diploma - Social Services
Loyalist College of Applied Arts And Technology
Belleville, None06-2012
Skills
- Team coordination
- Health and safety compliance
- Inventory and waste management
- Effective communication and issue resolution
- Time management and operational efficiency
- Excellent customer service proficiency
- Organizational skills
- Food safety and Quality control
- Product merchandising
- Excellent Written and oral communication
- Food preparation
- Product knowledge expertise
- Computer proficiency, including Microsoft programs
Certification
- First Aid/CPR Certified
- Food Handling Safety Certificate
References
References available upon request.
Timeline
Produce Team Lead
Metro
08.2008 - Current
Diploma - Accounting And Payroll Administrator
Gates College
Diploma - Medical Office Assistant
Gates College
Diploma - Social Services
Loyalist College of Applied Arts And Technology
Similar Profiles
Charles JonesCharles Jones
Custodian at MetroCustodian at Metro
Abdelghani TAHRATAbdelghani TAHRAT
Directeur adjoint at METRODirecteur adjoint at METRO
Shaelyn HarrisonShaelyn Harrison
Produce Clerk at MetroProduce Clerk at Metro
Samar KheparSamar Khepar
Reach Forklift Operator at MetroReach Forklift Operator at Metro
Thomas RichardsonThomas Richardson
Carpet and upholstery cleaner at Roto-staticCarpet and upholstery cleaner at Roto-static