Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chantel Myre

Welland,ON

Summary

Proven Merchandising Associate and Office Supervisor at Leon's Furniture, adept in merchandise planning and enhancing brand awareness. Excelled in optimizing stock levels and promotional planning, boosting sales and improving customer engagement. Demonstrated leadership in training teams and streamlining operations, with a friendly and outgoing demeanor, ensuring top-notch service and operational efficiency.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Merchandising Associate

Leon's Furniture
11.2011 - 02.2024
  • Monitored inventory changes and ordered replenishments for stock to support customer demand.
  • Worked closely with individual customers to identify unique needs and supply appropriate products.
  • Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
  • Educated customers on promotional events and monitored inventory for events to improve overall experiences.
  • Assisted in recruitment and hiring, selecting candidates in line with company's values and policies.
  • Trained and managed merchandising associates to uphold company standards in customer service and product information.
  • Monitored slow-selling merchandise and placed top sellers on display in prominent areas.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Office Supervisor

Leon's Furniture
03.2005 - 11.2011
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
  • Created, prepared, and delivered reports to various departments.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Drafted correspondence and other documents


Education

PSW

Lifetime Learning Centre Secondary School
St. Catharines, ON
06.2020

Dental Office Administration

Niagara College
Welland, ON
05.2004

Skills

  • Merchandise planning
  • Brand Awareness
  • Pricing strategy
  • Promotional planning
  • Markdown procedures
  • Stock replenishment
  • Window displays
  • Pricing and shelf labeling
  • Product inventory counts
  • Pricing and Signage Updates
  • Friendly and outgoing
  • Retail knowledge

Certification

  • CPR/First Aid Training

Timeline

Merchandising Associate

Leon's Furniture
11.2011 - 02.2024

Office Supervisor

Leon's Furniture
03.2005 - 11.2011

PSW

Lifetime Learning Centre Secondary School

Dental Office Administration

Niagara College

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Chantel Myre